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This game-changing book, How to Untie a Balloon, was written by former hostage negotiator and founder of Conflictish®, Ryan Dunlap. He guides listeners into the messy world of human interaction and behavior. Listeners will gain practical tips to navigate some of the problematic behaviors they experience with others that contribute to conflict.

"Do you feel stuck in life, not knowing how to make it more successful? Do you wish to become more popular? Are you craving to earn more? Do you wish to expand your horizon, earn new clients and win people over with your ideas? How to Win Friends and Influence People is a well-researched and comprehensive guide that will help you through these everyday problems and make success look easier.

Do you ever think you’re the only one making any sense? Or tried to reason with your partner with disastrous results? Do long, rambling answers drive you crazy? You are not alone. After a disastrous meeting with a highly successful entrepreneur, who was genuinely convinced he was ‘surrounded by idiots,’ communication expert and bestselling author Thomas Erikson dedicated himself to understanding how people function and why we often struggle to connect with certain personality types.

Most of us are familiar with the three Fs of trauma—flight, fight, or freeze. But psychologists have identified a fourth, extremely common (yet little-understood) response: fawning. Often conflated with “codependency” or “people pleasing,” fawning occurs when we inexplicably draw closer to a person or relationship that causes pain, rather than pulling away. The good news: we can break the pattern of chronic fawning for good, once we see it for the trauma response it is.

This compelling and innovative view of Zen practice gives people in their 20s and 30s a contemporary approach to spiritual development that is meaningful and actionable within the complexities of modern life. Grounded deeply in the tradition of Soto Zen, professional mediators and Zen practitioners, Diane Hamilton and Gabriel Wilson extol the virtues of sitting meditation, dharma study, and the student-teacher relationship. At the same time, they offer insight into the importance of emotional development and the maturation of relationship skills.

The first book to explore the otrovert personality – someone who feels like an outsider in any group, regardless of its members - revealing all the advantages of being an otrovert and ways otroverts contribute to the world. The Gift of Not Belonging urges otroverts to embrace their unique gifts, and equips them with the knowledge and tools to thrive in a communal world.

We are surrounded by emoji. They appear in politics, movies, drug deals, our sex lives, and more. But emoji's impact has never been explored in full. In this rollicking tech and pop culture history, Keith Houston follows emoji from its birth in 1990s Japan, traces its Western explosion in the 2000s, and considers emoji's ever-expanding lexicon. Named for the world's most popular pictogram, Face with Tears of Joy tells the whole story of emoji for the first time.

Do you struggle with shyness or social anxiety? Does the fear of being judged, embarrassed, or rejected interfere with your day-to-day life, or keep you from social gatherings, seeking out friendships, and pursuing romantic relationships? Shame is a major driving force behind shyness and social anxiety, and it stems from the core belief that you are fundamentally flawed or unlikable. Over time, this belief can have a devastating impact on life, work, and relationships. So, how can you boost your confidence, courage, and self-esteem?

We all think we’re good listeners . . . but how many of us actually are? Even in important moments—like a high-stakes work meeting or a stressful conversation with a spouse—we are distracted, daydreaming, or planning out what we ourselves want to say. We may walk away from the interaction unsure if we have fully understood our counterpart. True Deep Listening has the power to transform relationships—between coworkers, friends, lovers, and even warring countries. Emily Kasriel, who ran one of the most extensive studies on listening practices across the globe, lays out her proven 8-step method.

While no single conversation is guaranteed to change the trajectory of a career, a company, a relationship, or a life, any single conversation can. In this revised edition of Fierce Conversations—the bestselling classic guide to getting your message across and getting what you want—master teacher and leader Susan Scott gives you the tools to transform the con­versations central to your success, and teaches you how to fiercely and honestly cut through the noise and clutter.

Haru Yamada offers a practical guide to more effective listening as a perceptive, creative exercise. We don’t just listen to what people say and don’t say, we reconstruct what someone else is saying and doing and meaning and feeling. Listening is a skill that requires our physical ear and brain power and the effort of our creative mind and social heart to remix what we hear from others and recreate it within ourselves. Kiku will allow you to harness the vital energy of listening to connect, sustain, and enhance the relationships you have with your friends, families, and professional teams.

Rather than eating your words or running from confrontation, learn to communicate confidently and listen empathetically with the help of Dr. Faith G. Harper, bestselling author of Unf*ck Your Brain and Unf*ck Your Intimacy. In this no-nonsense guide, you’ll find conversational templates, guidance for setting boundaries, and tips for talking effectively at home, at work, at school, in everyday encounters, and even with social services and other bureaucratic entities—all of which form a handy toolkit for successful communication.

Having leverage—in the form of intelligence, charm, beauty, money, status, or insider knowledge—often gives you an advantage in an interaction. When it doesn’t, or when you don’t have any, people often turn to tricks and schemes that run the risk of damaging personal relationships. In The Upper Hand human behavioral scientist and sought-after speaker, advisor, and coach Dr. Abbie Maroño shows you how to influence people and situations in your favor with skill and integrity—and without the need for leverage or coercion.

Effective Business Communication For Dummies gives you the tools you need to communicate better, both in and outside of the office. You want to build strong relationships, and you'll need strong communication skills to do it. This book demystifies active listening, assertive speaking, conflict resolution, virtual team leadership, and all the other things you'll need to know to get your point across. Thanks to the classic, friendly Dummies style, it's easy to make an impression in emails, presentations, virtual events, and in person.

In Hope in Action, Sanna Marin takes listeners on the extraordinary journey of her trailblazing career and shares her vision for a new kind of leadership. When she became Prime Minister of Finland at just thirty-four years old, Marin was the world’s youngest serving prime minister at the time, captivating the world’s attention with her progressive ideas and her boldness amidst major crises.

Your life is full of groups. Your work teams. Your families and friends. Your race, religion, and nationality. But most people explain the world in terms of individuals. We spend surprisingly little time thinking about what groups really are, how they work, and how to get the best out of them. The Collective Edge will change the way you think about the world around you and your place in it. Our tendency toward cooperation is the foundation of human accomplishment.

Feeling anxious around people? Not sure where to start? Then this user-friendly, practical resource might be exactly what you're looking for. This workbook helps you tackle your fear of judgment and worry about what others think of you. You'll find simple step-by-step instructions and real-world examples to help you gain insight and control over your social anxiety.

Whether it’s a manipulative boss, a controlling partner, or a toxic friend or roommate, chances are you’ve encountered mind games in your relationships. The 13 Power Moves of Dark Psychology will help you decode gaslighting and deception by reading body language, recognizing behavior patterns, and understanding the methodology of individuals who employ dark psychology—or subtle techniques meant to manipulate and control you in harmful ways.

In this immersive six-lesson audio course, Caroline Myss explores the concept of game-changing questions—those pivotal moments that shape our relationships, choices, and personal evolution. Through deep insight and intuitive wisdom, she teaches you how to recognize the patterns, fears, and revelations that emerge when these questions arise, and how to set your wheels of change in motion.

In This Is for You, artist and bestselling author Lea Redmond casts a vision for gift-giving as you’ve never seen it before. At their best, she proposes, gift-giving and receiving are an opportunity to practice relational care at every scale for the good of people and planet. “Gifts are relationships in miniature,” Redmond writes, and this ultimate gift guide doubles as a manifesto on open-hearted living that can enrich all our relationships.