James

In this follow-up to Clanlands Sam & Graham document their journey across New Zealand, a country Graham calls home and that Sam has longed to visit since learning it was a popular destination for Scottish immigrants to settle back in the 19th century. Follow the 'outlandish' pair as they explore the Scottish influence of New Zealand: connecting with the rich culture and Scottish heritage, sampling world-class food & drink, and being humbled by incredible landscapes and pulse-raising activities.

Ellie Bowman barely remembers the incident that put her into a coma. When she awoke, filled with unease, all she knew for certain was that her boyfriend, Rick, was missing. She knew she needed to get away from her old life and recover in safety. With the proceeds of a video game she helped develop, Ellie starts over in rural Missouri, working from her cottage and trusting no one except her friend and business partner.

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.