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Remarkable Retail
- How to Win and Keep Customers in the Age of Disruption
- De: Steve Dennis
- Narrado por: Steve Dennis
- Duración: 9 h y 16 m
- Versión completa
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General
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Narración:
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Historia
Digital technology has profoundly altered the competitive landscape for retailers. Although the shutdown of 2020 didn’t cause this trend, it has dramatically accelerated it, collapsing retailers’ transformation timeline into a matter of months, not years. In Remarkable Retail, industry thought leader Steve Dennis argues that it’s no longer enough merely to offer convenience, decent prices, or an okay shopping experience. Even very good is no longer good enough. To win and keep customers today, retailers must be nothing short of remarkable.
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Brilliant and very insightful !!
- De Mayte Forjan Arce en 05-02-22
- Remarkable Retail
- How to Win and Keep Customers in the Age of Disruption
- De: Steve Dennis
- Narrado por: Steve Dennis
Must read for modern retailers and brands!
Revisado: 08-03-22
Steve does a great job of highlighting trends of the past that are no longer effective! The tag line that physical retail isn’t dead and that boring retail is should resonate now more than ever. Customer experience in brick and mortar retail is critical!
Highly recommend to all DTC founders who are skeptical of physical retail and for any brand or retailer who haven’t rethought their store strategy recently.
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