Nathan Unruh

In The Customer Service Revolution, DiJulius points out how numerous companies have made customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the customer - which ultimately permeates into people’s personal lives at home and in their communities.

Getting to the next level of success requires more than hard work and perseverance. In Flip the Switch, championship basketball turned business coach Micheal Burt shows you how the world's greatest achievers have learned to access their inner switch—an instinctive "prey drive" that allows them to passionately pursue a target or goal. We all have this switch, but it's impossible to access without knowing what drives us.

Just as she’s turning 60, a life-altering event brings Lisa face to face with this startling realization. The mother of three beautiful children, grandmother to a sweet newborn grandson, a woman with close friends and plenty of activities to keep her busy, Lisa thought she was satisfied with her ordinary life. But now, she just can’t shake the feeling that something is missing.

You may think you're not ready to make a difference in God's kingdom or that you're too young for others to take seriously. But that's not what God thinks. At some point, you have to understand your own purpose and significance in the kingdom of God. How does God want to use you? This book uses the Old Testament leader Joshua as a model for stepping up to God's big calling