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For more than 50 years, William Gaddis collected notes for a book about the mechanization of the arts, told by way of a social history of the player piano in America. In the years before his death in 1998, he distilled the whole mass into a fiction, a dramatic monologue by an elderly man with a terminal illness. Continuing Gaddis's career - long reflection on those aspects of corporate technological culture that are uniquely destructive of the arts - Agape Agape is a stunning achievement from one of the indisputable masters of postwar American fiction.

Todd Rogers and Jessica Lasky-Fink offer the most valuable practical writing advice today. Building on their own research in behavioral science, they outline cognitive facts about how people actually read and distill them into six principles that will transform the power of your writing. Including many real-world examples, a checklist and other tools, this guide will make you a more successful and productive communicator. Rogers and Lasky-Fink bring Strunk and White’s core ideas into the twenty-first century’s attention marketplace.

Customer service done right is one of today's most powerful competitive advantages. In Can Your Customer Service Do This?, customer service turnaround wizard and renowned customer service training expert Micah Solomon shares everything he knows, and everything you need to know, about how to create a truly Five-Star customer service experience and use it to build sustainable bottom-line success.

What if making one tweak to your day-to-day conversations could immediately improve every relationship in your life? In this three-hour, conversational listen, you'll discover the whats, whys, and hows of one of the most valuable (yet surprisingly little-known) communication skills - validation.

Being a stoic means embracing positivity and self-control through the ability to accept the uncertainty of outcomes. With this stoicism guide, the beginner stoic will learn how to take charge of their emotions on the path to sustained happiness and satisfaction. This easy-to-navigate stoicism guide gives you the emotional tools needed to let go of the things you can’t control and find joy in what you have.

Would you like a tool that can help you: Handle tough times with grace, find deeper meaning in your life, overcome suffering and depression, increase your happiness and gratitude, improve your mental flexibility, let go of ego, jealousy, and greed? In a brief, information-packed audiobook, Sandler discusses: The origins of stoicism and its core philosophies, the three stoic disciplines and the three fields of stoic philosophy, the four virtues and the four passions of stoicism, famous stoic philosophers and their beliefs, and much more!