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Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference
- De: Quint Studer
- Narrado por: Kevin Young
- Duración: 7 h y 31 m
- Versión completa
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General4.5 out of 5 stars 401
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Narración:4.5 out of 5 stars 336
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Historia4.5 out of 5 stars 333
A 'textbook with passion', Hardwiring Excellence offers a road map and practical how-to guide for creating and sustaining a culture of service and operational excellence. In this book, author Quint Studer, founder of Studer Group, draws on his personal experience as a former hospital executive who led two organizations to the top 1% in patient satisfaction and his experience coaching hundreds of healthcare organizations since.
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5 out of 5 stars
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Excellent
- De Andrea en 03-25-15
Wow!
Revisado: 03-26-21
wow. just wow! this book has lit a fire in me. Can't wait to read it again. I have already quoted and recommended this book more than I can recall.
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