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Get ready to unlock the game-changing potential of customer service with best-selling author and expert John DiJulius. Listen here → https://thedijuliusgroup.com/csr132 On this episode of The Customer Service Revolution, we’re delving into the heart of why customer service is a powerful competitive advantage for businesses, learning the best practices of world-class organizations, and understanding the profound influence of “Ubuntu” in the business landscape. John will also share his thoughts on the crucial role of a strong service recovery process in boosting customer loyalty and the ...

Not sure who I screwed over in a past life to end up with a heinous mother-in-law who thinks my wedding is for her. If I didn’t love Chance more than myself, I’d rethink the entire hot mess. Problem: I’ve been instructed to show up in Hell on my wedding day with six bridesmaids. I have two friends in total. Problem solved: Go to a supernatural plasticware party at the community center and blackmail a few gals into being bridesmaids. New problem: The gals I coerced bring their own brand of crazy to the party. Whatever. Chance is the demon of my dreams. He loves me, fur and all.

With the darkness on the horizon, I need to clear my name and get to work. Forming a Goodness Army is on the top of the list. Shockingly, my army consists of my wacky-tabacky-smoking aunt, my high school counselor who can shift into a house cat, the town gossip who turns invisible after downing five beers, and a few fabulous others with nefarious talents. And of course, a cast of fictional characters...who I created and definitely have an opinion on how I should proceed.

When Danielle Boatman inherits Marlow House, she dreams of turning it into a seaside bed and breakfast. Since she's never visited the property, Danielle's not sure what awaits her in Oregon. She certainly doesn't expect to find one of the house's previous owners still in residence. After all, the man has been dead for almost 90 years - shouldn't he have moved on by now? Charming Walt Marlow convinces Danielle the only way he can move on is if she solves the mystery of his death.