Novedades

Running a call center is hard. But it can also be rewarding. Tip the balance in your favor with Call Center Connections to discover the keys to produce successful customer service outcomes. Experience a thriving center operation and become a leader in customer service with Call Center Connections. Benefits: Boost staff morale and appreciation Create a positive customer experience Improve leadership skills and strategiesWhat's inside: Learn how to find the perfect call center manager Explore the benefits of using home-based agents Discover the impact of artificial intelligence on call ...

Using his experience in retail sales of more than 20 years, Edward brings a new idea to the table. Instead of looking at sales teams through a classical lens where the whole team performs uniformly and you are taught how to identify the customer, he suggests that we should instead look and identify who we are and what our role is in the business world. He explains how each member has their own quality, their animal, which helps them find themselves.

With decades of experience in the retail industry, learn what I know in a store that consistently earns well over 7 figures of income each year. Each step by step lesson is concluded with a story told from a Real World Example. Whether you're looking to land a job in retail and move up to management or start your own business, this book will prove to be an invaluable guide in teaching you what you need to know from decades of hard work and real world experience.