
How to use human-powered website chat for 50% more conversions ...with Ted DeBettencourt
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Summary
In this episode of Digital Dominance, Jeffro interviews Ted DeBettencourt, founder of Juvo Leads, about effective strategies for converting website visitors into paying clients. They discuss the importance of website chat, lead follow-up, optimizing local service ads, and the future of chat technology. Ted emphasizes the need for quick responses to leads and the value of human interaction in chat services. He also shares insights on maximizing lead generation through simple website optimizations and the significance of maintaining communication with potential clients.
Takeaways
- Having a chat on your website can increase leads by 50%.
- Quick response times are crucial for converting leads.
- Local Service Ads can be optimized by enabling messaging.
- Follow-up with leads is essential for conversion success.
- Real human chat agents outperform AI in customer engagement.
- Positioning and visibility of chat options on websites matter.
- Text messaging is becoming a significant lead source.
- Businesses should avoid letting calls go to voicemail.
- A structured follow-up cadence can re-engage unresponsive leads.
- Chat initiation strategies can significantly impact lead generation.
Chapters
00:00 Introduction to Lead Conversion Strategies
03:05 The Importance of Website Chat for Lead Generation
06:00 Maximizing Lead Follow-Up and Conversion Rates
09:03 Optimizing Local Service Ads for Better Results
11:54 Low Hanging Fruit in Lead Generation
14:53 Effective Strategies for Engaging Unresponsive Leads
18:06 The Future of Chat: Humans vs. AI
20:58 Final Thoughts and Key Takeaways
Links
https://juvoleads.com/
Free Website Evaluation: FroBro.com/Dominate