What happens when an Amazon operations expert applies tech industry principles to dental practices? Daniel Jimenez, founder and COO of Stride Dental Group, reveals how his engineering background has enabled him to transform dental operations through automation, data analysis, and robust protocols.

Daniel's journey from defense contractor to Amazon project manager to dental innovator offers a masterclass in cross-industry learning. "I come from a world where change happens at a million miles a minute," he explains, contrasting this with dentistry's traditional resistance to new processes. Yet this resistance creates opportunity—implementing basic technological solutions immediately positions Stride Dental ahead of competitors still relying on manual systems.

The conversation explores fascinating operational innovations, including AI-powered phone systems, automated insurance processing that eliminates manual check handling, and standardized protocols that maintain accountability while preserving each practice's unique character. "My focus is to free up my staff to be present with patients," Daniel explains, highlighting how technology supports rather than replaces the human experience.

Perhaps most impressive is Stride's data-driven approach to performance. By tracking metrics like production figures, referral sources, and treatment acceptance rates, they've achieved remarkable improvements—including raising one practice's periodontal diagnosis rate from 2% to 59% through proper protocols and patient education rather than aggressive sales tactics.

As Stride expands from four locations toward a goal of 10-15 practices, Daniel's blend of operational rigor and patient-centered philosophy offers valuable insights for healthcare leaders across specialties. Whether you're running a medical practice, managing a healthcare startup, or simply interested in how technology is transforming traditional industries, this conversation demonstrates how bringing fresh perspectives from outside healthcare can drive meaningful innovation from the inside.

📱 Guest Contact & Social Handles

Daniel Jimenez
COO & Co-Founder, Stride Dental Group
📧 Email: daniel@stridedentalgroup.com
🌐 Website: https://stridedentalgroup.com
🔗 LinkedIn: https://www.linkedin.com/in/djimenez21/