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This month we’re celebrating the 3 year anniversary of the Refrigeration Mentor Podcast by re-releasing some of our top downloaded podcasts from the past 3 years - ones you expressed how it changed your refrigeration career and your life. Thanks to all of you tuning in and for all your reviews and comments, which help people discover the podcast on all our platforms. And thanks for helping us build this Refrigeration Mentor community all over the world over these 3 years. Number 3 in our countdown is Episode 203. "Supermarket Refrigeration Service Tech Tips with Andrew Freeburg."

In this episode, we discuss:

-A step-by-step walkthrough of an efficient service call

-Importance of good communication with a customer

-Questions to ask a customer to assess a service call

-How to do an effective visual inspection

-Why to divide your tools into different sets

-Importance of understanding electrical circuits

-Providing highly detailed invoices to customers

-Understanding controls

-Not just repairing problems, but determining why the problem occurred

-Finding a mentor in the refrigeration trade

-Creating a service call checklist

Helpful resources & links:

Episode 308. 3rd Anniversary Listener Favourite Countdown #4 (Episode 188. Compressor Secrets I Wish I Knew When I Started My Refrigeration Career)

Episode 307. 3rd Anniversary Listener Favourite Countdown #5 (Episode 113. 5 Tips on Developing a Growth Mindset)

Episode 251. Supermarket Refrigeration Service and Troubleshooting Tips

Andrew Freeburg on LinkedIn