Laid off from her department store job, Carmen has perilously little cash and few options. The prospect of spending Christmas with her perfect sister Sofia, in Sofia’s perfect house with her perfect children and her perfectly ordered yuppie life, does not appeal. Frankly, Sofia doesn’t exactly want her prickly sister Carmen there, either. But Sofia has yet another baby on the way, a mother desperate to see her daughters get along, and a client who needs help revitalizing his shabby old bookshop. So Carmen moves in and takes the job.

In her comfy cottage nestled in the Derbyshire hills, Rosie Hopkins has good reason to feel a warm blush in her cheeks. With Christmas weeks away, the holiday is being ushered in with England’s first glorious snowfall of the season. Her boyfriend Stephen is starting his new job as a teacher in the village school. Her quaint Sweetshop and Confectionery has been restored to its former glory, and she has a loveable mop of a new puppy named Mr. Dog. Most joyous of all, Rosie and Stephen’s relatives will finally be gathering together in Lipton for what is sure to be a merry feast.

Years ago, Flora fled the quiet Scottish island where she grew up - and she hasn't looked back. What would have done on Mure? It's a place where everyone has known her all her life, where no one will let her forget the past. In bright, bustling London, she can be anonymous, ambitious...and hopelessly in love with her boss. But when fate brings Flora back to the island, she's suddenly swept once more into life with her brothers - all strapping, loud, and seemingly incapable of basic housework - and her father.

It’s gloriously sunny in Cornwall as the school year starts at the little boarding school by the sea. Maggie, the newest teacher at Downey House, is determined to make her mark. She’s delighted by her new teaching job, but will it come at the expense of her relationship with her safe, dependable boyfriend Stan? Simone is excited and nervous: she’s won a scholarship to the prestigious boarding school and wants to make her parents proud. Forced to share a room with the glossy, posh girls of Downey House, she needs to find a friend, fast.

Posy Fairweather is over the moon when her boyfriend Matt proposes in what is probably the most romantic way possible—on top of a mountain, in a thunderstorm, like something from a Nicholas Sparks novel. But a few days later he dumps her. Crushed and humiliated, Posy wonders why all her romances have always been such train wrecks. Determined to gain some insight, Posy resolves to get online, track down her exes, and ask them. Which doors from Posy’s past should stay closed? Which might open? Can she learn from past mistakes?

Faced with the harsh reality that there are 25,000 more women than men in London, Katie’s dating prospects are at an all-time low. While she’s glad it’s not a man’s world anymore, it wouldn’t hurt if there were more eligible bachelors. More likely to get murdered than married, according to gleeful media reports, Katie resigns herself to the fact that there’s no sex in the city for her and decides to head for the hills - or the Scottish Highlands to be exact.

They may be twins, but Lizzie and Penny Berry are complete opposites. Penny is the life of the party, while quiet and thoughtful Lizzy is often left out of the crowd. The one trait they do share is a longing to do something spectacular with their lives, and as far as these two are concerned, there’s no better place to make their dreams come true than London. Presented with a once-in-a-lifetime house-sit at their grandmother’s home in a desirable London neighborhood, it finally seems Lizzie and Penny are a step closer to the exciting cosmopolitan life they’ve always wanted.

When fall rolls around, it’s time for Kerry Tolliver to leave her family’s Christmas tree farm in the mountains of North Carolina for the wilds of New York City to help her gruff older brother & his dog, Queenie, sell the trees at the family stand on a corner in Greenwich Village. Sharing a tiny vintage camper and experiencing Manhattan for the first time, Kerry’s ready to try to carve out a new corner for herself.

Sasha has had it. She cannot bring herself to respond to another inane, “urgent” email or participate in the corporate employee joyfulness program. She hasn’t seen her friends in months. Sex? Seems like a lot of effort. Even cooking dinner takes far too much planning. Sasha has hit a wall. Armed with good intentions to drink kale smoothies, try yoga, and find peace, she heads to the seaside resort she loved as a child. But it’s the off season, the hotel is in a dilapidated shambles, and she has to share the beach with the only other occupant: a grumpy guy named Finn.

Growing up at the Shelter Inn hotel, Natalie Shepherd envied guests who could come and go as they pleased. So when it was time to finally leave for college and put the lush green mountains around Shelter Springs—along with the cloud of loss that seemed to follow her family—behind her, she swore she’d never come back. But now her sister McKenna needs a favor. On pregnancy bed rest at doctor’s orders, McKenna needs a helping hand with her two young daughters and someone to take over the inn during the hectic holiday season, and Nat can’t refuse.

Holly has the place to herself this Christmas. It’s not her place, though – she is house-sitting for friends who live on Nightingale Square – just there to keep the place warm and cosy and only for long enough for her to sort her life out. Newly single and finding herself unsure about next steps for her career, she plans to hunker down and make some life decisions. To clear her mind, she sets off on early morning walks around a nearby lake and bumps into May, an older lady who is also new to the area, and her dapper Dachshund Monty.

Peter Armstrong and Hank Colfax are best friends, but their lives couldn’t be more different. Peter, the local pastor who is dedicated to his community, spending time visiting the flock, attending meetings, and, with the holiday season approaching, preparing for the Christmas service and live nativity. As a bartender, Hank serves a much different customer base at his family-owned tavern, including a handful of lonely regulars and the local biker gang. When Peter scoffs that Hank has it easy compared to him, the two decide to switch jobs until Christmas Eve.

Traveling writer and researcher, Stella Fisher, is working in London when she's called home to her family’s farmhouse in Leiper’s Fork, Tennessee to help her mother through the first Christmas without her father. Compounding the situation, her younger sister Lily has run off to get married without telling anyone.

An expert at keeping moving, with her trusty motorhome and faithful dog Muffin, Sophie has built her life around keeping her loves and loyalties to a minimum. Fabulous fifty-something Hattie Langford has kept her heart and past safely stored away too. But for reasons she’s only willing to share with a stranger, Hattie needs to tell the story her family has been hiding at Riverbend, their home in Sherwood Forest. There is a history of heartbreak and hurt that Hattie is now ready to face.

Molly and Andrew are just trying to get home to Ireland for the holidays when a freak snowstorm grounds their flight. As the snow falls over the city and over the heads of two friends who are sure they’re not meant to be together, the universe might just have a plan of its own.