This book gives the reader a step by step guide on how to obtain and maintain sustainable competitive advantage through the correct management of individuals in today’s workplace. More importantly, it’s about giving purpose to people at work and increasing their engagement to both you as their manager and the organisation as a whole.

Engagement or the lack of it is one of the major challenges that companies face today and for the foreseeable future. This lack of engagement results in extremely high costs to organisations in terms of retention (the lack of), leading to excessive turnover costs, unreasonably high recruitment and training costs as well as a lowering of productivity.

This book demonstrates how employee engagement can be improved through the proper running of one-to-one meetings. It gives very clear step-by-step guidance and instructions about everything that needs to be done to run these meetings in the most optimal way possible.

Ultimately, this book demonstrates both how and why running effective one-to-one meetings with individuals properly results in the creation of additional value for companies both for today and tomorrow. This, in turn, leads to a situation where everyone wins: you as the manager, the employee and the organisation.

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