Bad Call is Mike Scardino's visceral, fast-moving, and mordantly funny account of the summers he spent working as an "ambulance attendant" on the mean streets of late-1960s New York. Fueled by adrenaline and Sabrett's hot dogs, young Mike spends his days speeding from one chaotic emergency to another. His adventures take him into the middle of incipient race riots, to the scene of a plane crash at JFK airport and into private lives all over Queens, where New Yorkers are suffering, and dying, in unimaginable ways.

My career as a firefighter/paramedic stretched from 1974 to 2000 when were inventing EMS as we went along. These are stories from those years on the street. That place I named so long ago, the other reality that exists just outside most people’s everyday lives. It is a place that seems to exist parallel to the normal workaday existence: yet it is only a car accident or cardiac away for any of us. It manifested itself in brushfires, house fires, shootings, stabbings, hangings, accidents with injuries, cardiacs, codes, drownings, and a thousand other emergencies.

With his fifth edition, Chief John Norman offers lessons learned during his extensive and time-honored career. Chief Norman imparts wisdom and experience by offering advice informed by actual outcomes from the fireground. This guide continues to be invaluable for firefighters aspiring to the officer level and those seeking to promote safety and effectiveness in their organization and the communities they serve by improving their own skills.

Seen through the eyes of four generations of a firefighter family, Five Floors Up the story of the modern New York City Fire Department. From the days just after the horse-drawn firetruck, to the devastation of the 1970s when the Bronx was Burning, to the unspeakable tragedy of 9/11, to the culture-busting department of today, a Feehan has worn the shoulder patch of the FDNY. The tale shines the spotlight on the career of William M. Feehan.

When Chief Joe Pfeifer led his firefighters to investigate an odor of gas in downtown Manhattan on the morning of 9/11, he had no idea that his life was about to change forever. A few moments later, he watched as the first plane crashed into the World Trade Center. Pfeifer, the closest FDNY chief to the scene, spearheaded rescue efforts on one of the darkest days in American history.

Report from Engine Co. 82 is the story of one company of New York firefighters battling unimaginable death and destruction every day. Dennis Smith worked as a firefighter in the South Bronx, New York City, and the graphic detail and gripping prose of this firefighting classic drives the most important, accomplished, terrifying audiobook ever published on firefighting.

In the aftermath of 9/11, Kevin Hazzard felt that something was missing from his life - his days were too safe, too routine. A failed salesman turned local reporter, he wanted to test himself, see how he might respond to pressure and danger. He signed up for emergency medical training and became, at age 26, a newly minted EMT running calls in the worst sections of Atlanta. His life entered a different realm - one of blood, violence, and amazing grace.

On December 3, 1999, the call crackled in to the men of the Worchester, Massachusetts Fire Department: a three-alarm warehouse blaze in a six-story windowless colossus of brick and mortar. What happened next - and how their lives and community were changed forever - offers an unprecedented look at these heroic men whose job it is to rush into burning buildings when everyone else just wants out.

The true story behind the events that inspired the major motion picture Only the Brave. A "unique and bracing" (Booklist) first-person account by the sole survivor of Arizona's disastrous 2013 Yarnell Hill Fire, which took the lives of 19 "hotshots" - firefighters trained specifically to battle wildfires. Brendan McDonough was on the verge of becoming a hopeless, inveterate heroin addict when he, for the sake of his young daughter, decided to turn his life around. He enlisted in the Granite Mountain Hotshots, a team of elite firefighters based in Prescott, Arizona.

The title story - a modern-day reimagining of Charles Dickens’ wonderful A Christmas Carol - finds Elliot’s PTSD (post-traumatic stress disorder) from working the front lines of a large urban fire department replacing Scrooge’s greed as our protagonist’s main struggle. Elliot has seen plenty of horrors in his career, and is at a dangerous breaking point. Can ghostly, late-night visitors to the firehouse one Christmas Eve pull him from the brink of suicide?

In this extraordinarily rare memoir by an active-duty jumper, Jason Ramos takes listeners into his exhilarating and dangerous world, explores smokejumping's remarkable history, and explains why their services are more essential than ever before.

In April 1942, Lale Sokolov, a Slovakian Jew, is forcibly transported to the concentration camps at Auschwitz-Birkenau. When his captors discover that he speaks several languages, he is put to work as a Tätowierer (German for tattooist), tasked with permanently marking his fellow prisoners. Imprisoned for more than two and a half years, Lale witnesses horrific atrocities and barbarism - but also incredible acts of bravery and compassion. Risking his own life, he uses his position to exchange jewels and money from murdered Jews for food to keep his fellow prisoners alive.

Talking about death and dying is considered taboo in polite company, and even in the medical field. Our ideas about dying are confusing at best: Will our memories flash before our eyes? Regrets consume our thoughts? Does a bright light appear at the end of a tunnel? For most people, it will be a slower process, one eased with preparedness, good humor, and a bit of faith. At the forefront of changing attitudes around palliative care is hospice nurse Hadley Vlahos, who shows that end-of-life care can teach us just as much about how to live as it does about how we die.

Pino Lella wants nothing to do with the war or the Nazis. He's a normal Italian teenager - obsessed with music, food, and girls - but his days of innocence are numbered. When his family home in Milan is destroyed by Allied bombs, Pino joins an underground railroad helping Jews escape over the Alps, and falls for Anna, a beautiful widow six years his senior. In an attempt to protect him, Pino's parents force him to enlist as a German soldier - a move they think will keep him out of combat.

You Are Worth It is a memoir about the War in Afghanistan and Kyle’s heroics, yes, but it also is a manual for living. Organized around the credos that have guided Kyle’s life (from “Don’t Hide Your Scars” to “Call Your Mom”), the book encourages us to become our best selves in the time we've been given on earth.

My career as a firefighter/paramedic stretched from 1974 to 2000 when were inventing EMS as we went along. These are stories from those years on the street. That place I named so long ago, the other reality that exists just outside most people’s everyday lives. It is a place that seems to exist parallel to the normal workaday existence: yet it is only a car accident or cardiac away for any of us. It manifested itself in brushfires, house fires, shootings, stabbings, hangings, accidents with injuries, cardiacs, codes, drownings, and a thousand other emergencies.

Seen through the eyes of four generations of a firefighter family, Five Floors Up the story of the modern New York City Fire Department. From the days just after the horse-drawn firetruck, to the devastation of the 1970s when the Bronx was Burning, to the unspeakable tragedy of 9/11, to the culture-busting department of today, a Feehan has worn the shoulder patch of the FDNY. The tale shines the spotlight on the career of William M. Feehan.

At the University of Wisconsin, Dr. Joshua Mezrich creates life from loss, transplanting organs from one body to another. In this intimate, profoundly moving work, he illuminates the extraordinary field of transplantation that enables this kind of miracle to happen every day.

As a seasoned paramedic and union leader, Anthony Almojera thought he could handle anything his job threw at him. Like many medical first responders, he came from a troubled background and carried the traumas of the city as well as its triumphs. He had grown up in the rough-and-tumble Park Slope of the 1980s, been homeless for a time, and had watched murder, addiction, and hopelessness consume those closest to him. But he had dedicated his life to helping people in need, and while every day was filled with tragedy—stabbings, shootings, accidents, suicides—it also brought moments of uplift.

As a high-ranking officer of the FDNY, John Salka is an expert at both practicing and teaching high-stakes leadership. In First In, Last Out, he explains the department's unique strategies and how they can be adopted by leaders in any field - as he has taught them to organizations around the country. In a tough-talking, no-nonsense style, Salka uses real-world stories to convey leadership imperatives.

Report from Engine Co. 82 is the story of one company of New York firefighters battling unimaginable death and destruction every day. Dennis Smith worked as a firefighter in the South Bronx, New York City, and the graphic detail and gripping prose of this firefighting classic drives the most important, accomplished, terrifying audiobook ever published on firefighting.

On the first anniversary of the events at Parkland, the acclaimed, New York Times best-selling author of Columbine offers an intimate, deeply moving account of the extraordinary teenage survivors who became activists and pushed back against the NRA and feckless Congressional leaders - inspiring millions of Americans to join their grassroots #neveragain movement.

Nine months of tying tourniquets and pushing new medications, of IVs, chest compressions, and defibrillator shocks - that was Kevin Grange's initiation into emergency medicine when, at age 36, he enrolled in the "Harvard of paramedic schools": UCLA's Daniel Freeman paramedic program, long considered one of the best and most intense paramedic training programs in the world.

Death is undeniable and unavoidable. We must accept it; there is no other choice. But coming to terms with our mortality can profoundly influence how we live—and how we die. Having been a hospice nurse for decades, Penny Hawkins Smith is an expert on death and dying. As a recovering alcoholic and former drug addict, she knows what it means to change course and become a meaningful contributor to society. Through her work with death, Penny found her purpose in life. In Influencing Death, Penny brings transparency and levity to the grim topic of death.

Chad shares the highs, the lows, and everything in between during his career as a paramedic, as well as the personal highs and lows. His stories highlight the dance between being fine, and burning out, as well as how the system fails to serve those who have dedicated their lives and careers to serving others.

Pride & Ownership holds no punches. Chief Rick Lasky takes a hard look at the fire service and finds it short on the only element that makes it effective: passion. Chief Lasky gives an upfront and honest criticism about the need to reignite the love of the job on every level, from chiefs and on down. Do you have what it takes?

In January 2012, having covered a Somali pirate trial in Hamburg for Spiegel Online International, Michael Scott Moore traveled to the Horn of Africa to write about piracy and ways to end it. In a terrible twist of fate, Moore himself was kidnapped and subsequently held captive by Somali pirates for 977 days. Yet Moore’s own struggle is only part of the story: The Desert and the Sea falls at the intersection of reportage, memoir, and history.

They are five kids with five different fathers and an alcoholic mother who leaves them to fend for themselves for weeks at a time. Yet through it all, they have each other. Rosie, the youngest, is fawned over and shielded by her older sister, Regina. Their mother, Cookie, blows in and out of their lives "like a hurricane, blind and uncaring to everything in her path". But when Regina emancipates herself as a minor and escapes, her siblings are separated.

In the aftermath of 9/11, Kevin Hazzard felt that something was missing from his life - his days were too safe, too routine. A failed salesman turned local reporter, he wanted to test himself, see how he might respond to pressure and danger. He signed up for emergency medical training and became, at age 26, a newly minted EMT running calls in the worst sections of Atlanta. His life entered a different realm - one of blood, violence, and amazing grace.

Erik Ronningen was on the 71st floor of the North Tower on September 11, 2001, when American Airlines Flight 11 struck the building. After an incredible, near miraculous journey down through the acrid, smoke-filled building, Erik tried to get to the security command center in the South Tower. Unable to do so, he was the last person to make it out of the South Tower alive. Here is the story of his harrowing escape, interwoven with the accounts of 14 others who were lucky enough to be able to recount them.