506. Freaking Out Over Low Call Volume: A Real Example of Why Metrics Matter Podcast Por arte de portada

506. Freaking Out Over Low Call Volume: A Real Example of Why Metrics Matter

506. Freaking Out Over Low Call Volume: A Real Example of Why Metrics Matter

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 Lately, I’ve noticed a concerning drop in incoming calls to my practice, and in this episode, I’m going to talk about how vital metrics and data analysis are for uncovering and fixing problems like this. I’ll share the systematic way I’ve been investigating this, focusing on the key performance indicators that matter most. You’ll hear about the steps I’m taking ... Read More
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