724 charisma vs connection: what really builds trust at work?
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724 charisma vs connection: what really builds trust at work?
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What’s better, being charismatic or being a genuine connector? In this episode, Shell and Scott Smith unpack why charisma can sometimes feel performative and why connection is what really builds trust. They talk about:
👉🏿 charisma can feel self-focused, connection is others-focused
👉🏻 presence and curiosity are key to connection
👉🏾 how to avoid “me too” moments and stay in listening mode
👉🏼 tips for asking meaningful follow-up questions
👉🏽 why over-communicating as a leader is better than under-communicating
📘 Supercommunicators by Charles Duhigg: https://amzn.to/4lhvXki
Check out Shell’s leadership development business, Boldside here: https://www.boldside.com.au/
Shell & Glen’s book 'Sort Your Career Out & Make More Money' is available here: https://amzn.to/4k3YSrr
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