Book Review: Never Split the Difference
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Book Review: Never Split the Difference
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I've been waiting a while to do a podcast on this book, I just love it, Never Split the Difference by Chris Voss.
Chris Voss was a celebrated FBI hostage negotiator who become a master in negotiations. So many of the lessons I've learned through coaching was solidified by reading this book.
Chris does a masterful job, teaching each of his concepts with a field example and how it worked in real life. Concepts such as:
- Tactical Empathy
- Labelling
- Mirroring
- Why No is a good thing in negotiations
- Deadlines
- The "F" word - Fair
- Creating the illusion of control
I highly recommend this book, you will be sucked in from page one and you will learn a new way to communicate and get what you want.
Pete
petebeskas.com
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