
Building Real-World Platforms: Abby Bangser on CNCF, Kratix, & Syntasso
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When organizations grow beyond using third-party platforms, they face a critical challenge: how to build internal platforms that enable teams to work efficiently while maintaining security and compliance. Abby Bangser, founding principal engineer at Syntasso, shares insights on creating real-world platforms that strike the right balance between standardization and flexibility.
Key Insights
- The shift from external platforms to internal ones often comes from specific business needs, like compliance requirements
- Successful platform engineering requires finding the right balance between prescriptive standards and flexible customization
- Platforms should offer multiple levels of abstraction - from simplified "paved paths" to advanced customization options
- Platform teams should watch how users interact with their services to identify emerging patterns and needs
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