Business Accelerator: Keeping up with shifting client expectations Podcast Por  arte de portada

Business Accelerator: Keeping up with shifting client expectations

Business Accelerator: Keeping up with shifting client expectations

Escúchala gratis

Ver detalles del espectáculo

Acerca de esta escucha

Gone are the days when clients were satisfied with an annual check-in or a Christmas card. Today’s borrowers expect real-time updates, constant digital engagement, and personalised interactions.

This episode of Business Accelerator with Alex Whitlock and Jason Back explored the constant flux of consumer needs and how important it is for brokers to be aware of a shifting market.

Brokers must move beyond transactional relationships and focus on ongoing engagement, whether through monthly market updates, milestone celebrations, or interactive tools.

The one-size-fits-all approach no longer works. Successful brokers now segment their audience, develop deep expertise in specific areas, and create hyper-personalised content.

adbl_web_global_use_to_activate_T1_webcro805_stickypopup
Todavía no hay opiniones