
COURSE: Using Conflict Style Assessment Tools at Work
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This is a short course on the efficacy and use cases of Psychometric Assessment Tools for Conflict Management. It’s designed to help you understand how conflict style assessments work and how you might use them in an organizational setting to help employees and leaders better understand themselves and each other with regard to their conflict management styles.
For the full episode, including a downloadable eBook supplement, please join Dr. Pollack Peaceful Leaders Club at https://peacefulleadersacademy.com/club/. Club members get access to exclusive content, Dr. Pollack's online course library, and coaching groups with Dr. Pollack and his team.
For conflict intervention and training programs, please visit our website to get more information: https://pollackpeacebuilding.com/
00:00 Introduction
03:15 Validity of Psychometric Assessments
04:09 Types of Validity
07:12 Reliability of Psychometric Assessments
08:02 Types of Reliability
09:25 Major Conflict Management Style Assessments
11:13 Thomas Kilmann Instrument
12:45 Rahim Organizational Conflict Inventory-II
14:28 Conflict Dynamics Profile
16:08 Additional Assessments to Consider
17:10 Challenges and Limitations of Assessments
21:34 Outro
References for this episode: https://peacefulleadersacademy.com/club/references/psychometric-conflict-assessments-june-2025/
Host: Dr. Jeremy Pollack from Pollack Peacebuilding Systems
More from Dr. Pollack:
- Peaceful Leaders Academy
- Conflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving Conflict
- FREE e-book: The Ultimate 12-Step Guide to Coworker Mediation: Free Ebook - Pollack Peacebuilding Systems
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