In this episode of Challenge the Standard in Financial Advice, the boys welcome Celine Ertak from Tangelo Advice Consulting.

They discuss the evolution of Tangelo, the importance of compliance as an outcome of good business practices, and the challenges faced by financial advice firms in establishing clear strategies.

The conversation delves into the significance of ongoing advice, client engagement, and innovative community-building events. They also explore the cadence of client interactions, and the need for streamlined processes to enhance efficiency while balancing personalization.

Lastly they explore how to empower staff to innovate, the significance of tracking time and efficiency, and the need for standardized processes. The discussion also highlights the emotional toll on staff and the necessity of focusing on ongoing service processes while leveraging technology for better client engagement.

Nathan:

advice@nathanfradley.com.au

www.nathanfradley.com.au

Jordan:

jordan@planningsolo.com.au

www.planningsolo.com.au

LinkedIn:

Challenge the Standard in Financial Advice (Podcast): Overview | LinkedIn

The information contained in this podcast is general in nature and does not take into account your personal situation. You should consider whether the information is appropriate to your needs, and where appropriate, seek professional advice from a financial adviser.

Jordan and Nathan are both authorised representatives of PlanningSolo Licensing, AFS Licence 526143.

Starting off a new series with an episode dedicated to reviewing legislation and regulations might, for any other podcast, be pretty dull.

But that's exactly what Jordan and Nathan take on this week - what the actual legislative and regulatory background is when it comes to Ongoing Advice.

From INFO256 to INFO286, pre-FoFA, Corps Act and the documentary requirements of a compliant Ongoing Advice Agreement, we get right into the weeds.

Partly because this is new to us, partly out of curiousity - but largely to try and answer the question of whether Ongoing Advice Agreements are worth the hassle.

Nathan:

advice@nathanfradley.com.au

www.nathanfradley.com.au

Jordan:

jordan@planningsolo.com.au

www.planningsolo.com.au

LinkedIn:

Challenge the Standard in Financial Advice (Podcast): Overview | LinkedIn

The information contained in this podcast is general in nature and does not take into account your personal situation. You should consider whether the information is appropriate to your needs, and where appropriate, seek professional advice from a financial adviser.

Jordan and Nathan are both authorised representatives of PlanningSolo Licensing, AFS Licence 526143.

After the success of our series on the ins and outs of the PY, Nathan and Jordan have decided to launch another series focused on a very specific, very important part of financial advice - Ongoing Advice.

In this week's episode, they walk through their plans for the series, as well as where they're coming from as they embark down this path.

• They agree on a few big points:
• Ongoing assistance of clients is hugely valuable.
  Defining what you want to achieve with ongoing advice is crucial.
  Ongoing service can lead to significant positive impacts on clients' lives.

And they land on a lot of the common themes that keep popping up in this podcast:

• Like all real advice, the value of ongoing advice goes beyond just financial products.
• The importance of understanding the true value of services provided.
• Advisors should not feel pressured to offer low-cost services.

Nathan:

advice@nathanfradley.com.au

www.nathanfradley.com.au

Jordan:

jordan@planningsolo.com.au

www.planningsolo.com.au

LinkedIn:

Challenge the Standard in Financial Advice (Podcast): Overview | LinkedIn

The information contained in this podcast is general in nature and does not take into account your personal situation. You should consider whether the information is appropriate to your needs, and where appropriate, seek professional advice from a financial adviser.

Jordan and Nathan are both authorised representatives of PlanningSolo Licensing, AFS Licence 526143.