In this special episode of CTU, Cass & Talya welcome their friend @hairby.yoniya to chat all things salon suite life! From saving money, to customer service, to helping clients find the right room in the building we get into all the pros, cons, & funny stories of suite life :)

In this episode of CTU Cass & Talya answer your sent in questions !! Happy 10th episode, thank you all so much for your continued support!

Time Stamps🎉

00:00 intro

1:15 biggest coworker pet peeves

3:30 least fav hair influencer

7:48 “maybe i should quit my job”

11:24 what would you do if you didn’t do hair

14:45 what do you think is your best quality as a hairstylist

17:20 what difference would you like to make in our industry

20:16 do you think prices will go down w economy getting bad & clients not being able to afford getting their hair done

22:55 if you could shadow any stylist for a day who would it be

25:02 how do you handle client chargeback/dispute

28:04 proudest moment in your career

30:45 how long is too long for a curly cut service

35:20 biggest pet peeve w hairstylist social media trends atm

39:01 tell a crazy client story

43:33 dream podcast guest

46:10 outro

Welcome to episode 9 of CTU! In this episode your hosts, Cass & Talya, explore all the ways a hairstylist or a beauty professional may experience rejection. Covering topics like “redo-services,” sharing clients with other stylists, setting boundaries with unhappy clients, & plenty of real salon stories from their experiences. We hope this episode will help you know that every stylists experiences rejection & redos & you are not alone !