Dining Room Divas: How to Manage Prima Donna Personalities in the Workplace
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Dining Room Divas: How to Manage Prima Donna Personalities in the Workplace
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A positive company culture is critical to creating an enjoyable customer experience in restaurants, casinos, hotels, and other hospitality-centric venues. So, when one or more employees exhibit Prima donna behavior, how should you handle it as an owner or manager? Peter, Noelle, and George are answering questions, including:
- How do you define a Prima donna in the workplace?
- Can you train an employee out of Prima donna tendencies?
- How long should you tolerate diva behavior in the workplace?
- Are chefs more likely to exhibit self-important personalities than other restaurant employees?
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