
Ep. 20 – The Future of the L&D Role in 2024: Evolve, Rebrand, or Something else? – Guy Wallace
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Guy W. Wallace is a retired Performance Analyst and Instructional Architect (as of July 2023) and had been designing and developing performance-based Instruction - Performance Guides & Learning Experiences - for Enterprise Learning functions and their business-critical target audiences since 1979.
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Chapters
2:32 - Why is Performance critical for L&D?
10:55 - What is the difference between education vs. training?
21:02 - Bringing the business mindset to L&D
30:27 - What's the cost of doing nothing? Framing consequences
35:13 - The critical question to ask your stakeholders
46:00 - What DO we call the L&D role of the future?
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🖐🏽 Key Takeaways:
1. L&D is poor at delivering outcomes because there's too much focus placed on delivering content and too much on behaviors. Both are necessary for a quality experience...but they are the drivers of those outcomes.
2. L&D is missing the business mindset and the language of business that helps us to connect with our stakeholders. We should be looking to frame our business case for our training by framing our outcomes in terms that our stakeholders can understand.
3. Ask the question: "What would authentic practice look like?"
This helps stakeholders to understand transfer; it helps you to create effective practice; it ensures that everyone is aligned for both the timeline and evaluation for the success of your program. ____
📚 Resources:
Connect with Guy on LinkedIn: https://www.linkedin.com/in/guywwallace/
Books written by Guy:
https://www.amazon.com/stores/Guy%20W.%20Wallace/author/B08JQC4C4V
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🤔 About the Host
Kevin Alster leads the learning team at Synthesia focusing primarily on product education and client services.With over a decade of experience in education and learning, he has moved from the classroom and into tech to help people create and communicate better through video.He has been developing enterprise and branded learning solutions in organizations such as General Assembly, The School of The New York Times, and Sotheby’s Institute of Art.
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🧑🏽🏫 Check out the Synthesia Academy here:
https://www.synthesia.io/academy 🗣
Or get in touch with me on LinkedIn
https://www.linkedin.com/in/kevinalster/
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