Ep 44: Pretty Spaces, Poor Experience: What Too Many Business Owners Are Getting Wrong
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Ep 44: Pretty Spaces, Poor Experience: What Too Many Business Owners Are Getting Wrong
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Aesthetic will get people in the door — but will it keep them there?
In this episode, I share a real-life experience that left me feeling more “meh” than “motivated,” and I break down the growing trend of businesses relying too much on vibes and not enough on actual customer experience. From a chic Pilates studio to big-picture brand lessons, I'm dropping some gems for every business owner out here juggling it all.
If you own a brick-and-mortar (or dream of opening one), you need this reminder: A pretty space means nothing without a welcoming heart behind it.
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