In this episode of the Web Usability Podcast, Lucy Collins speaks with Samantha Merrett, a Senior Accessibility Specialist at the Ministry of Justice. They discuss Samantha's journey into the field of accessibility, the importance of creating inclusive digital experiences, and the role of training and awareness in promoting accessibility. Samantha shares insights about the Accessibility Bar initiative, which aims to raise awareness for users with disabilities. The conversation emphasises the collective responsibility of organisations to prioritize accessibility and the ongoing journey of improving user experiences.

takeaways

• Accessibility is a journey, not a destination.
• Empowerment through accessibility can change lives.
• Training is essential for building accessibility awareness.
• Engagement from leadership is crucial for accessibility initiatives.
• The Accessibility Bar provides hands-on experience with assistive technology.
• User feedback is vital for improving accessibility training.
• Creating inclusive digital experiences benefits everyone.
• Collaboration across organizations enhances accessibility efforts.
• Understanding user experiences fosters empathy and awareness.
• Accessibility should be considered from the start of any project.

• "I want to do a job that makes a difference."
• "Accessibility is a journey, not a destination."
• "We have to make sure that anybody can pick up that content."
• "It's about raising awareness of other people's experiences."
• "We need to think in an accessible first way."
• "We want to engage with users of all types."
• "Sharing is caring in accessibility."

00:00 Introduction to Web Usability and Accessibility

01:06 Samantha Merrett's Journey into Accessibility

05:45 The Role of Accessibility in Digital Experiences

11:52 Training and Capacity Building in Accessibility

16:54 The Accessibility Bar: Raising Awareness and Empathy

23:58 User Experience and Feedback in Accessibility Training

30:02 Best Practices for Implementing Accessibility Initiatives

• Accessibility in Government blog
• Samantha Merrett (LinkedIn profile)
• Join the Digital Document Accessibility Group (for public sector colleagues only)