In this insightful conversation, industry leaders, franchise owner and CEO Bob Lozano and banker Luke Rhyner, Managing Director of Franchise Finance, explore the challenges of unplugging in a digital world, the power of relationships, and the role of culture in remote teams. They dive into the dynamics of family businesses, the importance of accountability, and how hospitality shapes banking, while also unpacking franchise growth, leadership strategies, and the evolving consumer landscape. Whether you're an entrepreneur, investor, or franchise operator, this episode is packed with expert advice—tune in now to gain the insights you need for lasting success!

TIME STAMPS 00:00 The Struggle to Disconnect from Technology 02:45 Navigating Relationships in a Fast-Paced World 05:49 The Importance of Culture in Remote Teams 09:11 Building a Client-Centric Business 12:05 The Challenges of Family Dynamics in Business 15:05 The Art of Coaching and Accountability 17:55 Embracing Change and Growth in Business 20:59 The Role of Hospitality in Banking 23:47 The Future of Dining and Consumer Behavior 33:20 Community Engagement in Business Growth 36:14 The Importance of Leadership and Team Dynamics 39:04 Navigating Growth Challenges for Small Operators 42:48 Financial Discipline and Long-Term Planning 46:51 Family Support and Personal Growth 50:09 The Value of Teamwork and Company Culture 54:31 Athletes Transitioning to Franchise Ownership 58:14 Choosing the Right Franchise and Brand Alignment 01:01:32 Adapting to Changing Consumer Tastes 01:05:19 Setting Goals and Building Relationships

About us: Bob Lozano is the CEO of F&P Group, a company involved in restaurant management, commercial real estate, and digital marketing. Coming from a family of franchise owners, he's a passionate entrepreneur who builds successful businesses and creates positive company cultures. Bob is dedicated to exceeding expectations and making a positive impact. Interested in starting, growing, or improving your work with multi-unit franchises? Learn more below.

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