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Flying Solo

Flying Solo

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 The show for those starting or running a one person business, hosted by Cec Busby. With over 100,000 members and stacks of resources, Flying Solo keeps you on track.© Pinstripe Media Economía Exito Profesional Gestión y Liderazgo Liderazgo
Episodios
  • Why emotional intelligence is the secret to business success

    Why emotional intelligence is the secret to business success
    May 15 2025
    Amy Jacobson is a human behaviour and emotional intelligence specialist, bestselling author, and keynote speaker. She has made it her mission to help leaders and organisations embed emotional intelligence into their workplace culture—something she believes is often overlooked, yet crucial for business success. In this conversation, Cec and Amy explore what emotional intelligence really is, why it’s a gamechanger for business owners, and practical ways to develop these skills—whether you’re managing a team, navigating tricky conversations, or fostering a positive workplace culture, even in remote settings. Drawing on years of hands-on corporate experience and her new book, "The Emotional Intelligence Advantage," Amy shares actionable advice for building empathy, self-awareness, and resilience in both personal and professional life. Key topics Of course! Here are four key themes from the episode, each with supporting bullet points: 1. Emotional Intelligence as a Learnable Skill It’s not an innate trait, but a set of skills that can be developed and improved throughout life. Practice, repetition, and self-awareness are essential to growing emotional intelligence. Ownership and responsibility for one’s actions and emotions is central to EQ. 2. The Crucial Role of Empathy Empathy is different from sympathy: it requires understanding another’s emotions without judgment. Empathy can be taught and is essential for healthy workplace culture and leadership. Practicing empathy helps navigate difficult conversations and build trust. 3. Navigating Difficult Conversations Address tough issues promptly—don’t avoid or delay. Focus on emotions rather than just facts or situations. Use techniques like the “Ask-Ask-Tell” method to encourage self-ownership while maintaining boundaries. Emotional regulation (such as staying calm and listening) is key during heated discussions. 4. Building a Positive Team and Workplace Culture Emotional intelligence underpins workplace culture, especially with remote and flexible teams. Relationships and understanding what makes people “tick” drive effective collaboration. Lack of emotional intelligence can breed toxicity, poor performance, and disengagement. Timestamped overview 00:00 Emotional Intelligence in the Workplace 04:46 Emotional Intelligence: Ownership & Impact 09:23 Teaching Empathy in Toxic Workplaces 12:28 Overcoming Fear in Tough Talks 16:34 "Handling Anger with Empathy" 18:45 "Empathetic Communication Technique" 21:42 Building Emotional Connections 26:17 Perspective on Leadership Differences 29:12 "Breathe: Cultivating Emotional Intelligence" 32:16 Celebrate the Book's Impact Learn more about your ad choices. Visit megaphone.fm/adchoices
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    35 m
  • How to unlock the power of reinvention

    How to unlock the power of reinvention
    May 12 2025
    Cec Busby sits down with Gary Waldon—a true master of transformation, whose career has spanned an incredible 44 different jobs, from teacher to topless waiter to CEO advisor, and now bestselling author. Together, they dive deep into the topic of reinvention and the inevitability of change, whether it comes by choice or crashes into your life unexpectedly. Gary shares stories from his colorful career, practical advice for embracing and managing major life and business shifts, and why detaching your identity from your job title is crucial for resilience. You'll also hear about his CREATE framework for navigating change, insights on building a failure-proof mindset, and how emerging technologies like AI can play a pivotal role in your next reinvention. Key topics 1. The Nature of Change & Reinvention · Change is inevitable for everyone in life and business. · Reinvention means building on past experiences, not starting from scratch. · Personal identity is often wrapped up in what we do, making change psychologically challenging. Adapting to both chosen and unexpected disruptions is crucial for growth. 2. Practical Tools for Navigating Change · Gary’s CREATE framework: Change happens, Reality check, Empower, Action,Try again, Enjoy it. · Taking the first small step breaks the paralysis of fear. · Honest self-assessment and seeking outside perspectives help reveal blind spots. · Building resilience through a growth mindset and viewing failure as part of the process. 3. Embracing Failure & Overcoming Internal Barriers · Acknowledge and address the fear of failure — it’s a major blocker for many. · “Bob,” the inner critic, tries to hold us back; recognising and managing self-talk is essential. · Using humour helps release emotional tension and brings mental clarity. · Normalise failures and plan detours; anticipate things won’t always go as planned. 4. Leveraging Technology & Keeping Purpose · AI and tech are transforming business approaches and opening up new opportunities. · Early and proactive exploration of tools like AI can future-proof businesses and careers. · Reinvent with purpose—avoid chasing constant newness without direction. · Stay curious and open-minded to change, measuring progress and knowing when to pivot. Timestamped overview 00:00 "Mastering Change with Gary Walden" 06:30 Personal Growth Through Life Challenges 08:11 Embracing Change and Moving Forward 11:06 Embracing Change and Resilience 15:46 Empowered Clarity Through Action 18:55 "Resilient Growth Mindset" 23:17 AI Tools Empower Small Business Owners 25:12 Impending AI Revolution Impact 29:22 "Bob: Your Brain's Protective Boss" 31:36 "Laughter: Essential Emotional Release" 34:41 AI: Expanding Personal Opportunities Learn more about your ad choices. Visit megaphone.fm/adchoices
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    38 m
  • From burnout to boss: How Fiona Campbell built a thriving VA empire

    From burnout to boss: How Fiona Campbell built a thriving VA empire
    May 1 2025
    In this episode of Flying Solo, we chat with Fiona Campbell – founder of Thought Penny and the VA Lead Network – about how she turned redundancy on maternity leave into a booming remote business. Fiona shares her journey from C-suite EA to virtual assistant queen, her top tips for setting up systems that scale, and how she gets a whopping 70% open rate on her emails. If you’re drowning in to-dos, struggling with delegation or unsure whether a VA is worth the investment, Fiona’s got you covered with smart, actionable advice to streamline your solo business – and reclaim your time. Key topics 1. Building a Successful Remote and VA Business · Fiona’s journey from executive assistant to launching Thought Penny and the VA Lead Network · The impact of niching down and leveraging online presence to quickly gain clients · Addressing common client needs: supplementing skills, freeing up time, and growing teams 2. Essential Systems and Automation for Soloists · Importance of task management tools (e.g., Asana) for visibility and organisation · Strategies for identifying which business tasks to automate or delegate · Encouragement to document workflows, even for solos, to enable growth and efficiency 3. Finding and Working with the Right VA · Process of matching business owners with suitable VAs through detailed onboarding and education · Avoiding the pitfalls of hiring solely based on lowest cost or unrealistic role expectations · Key advice: hire for capability and value, with clear communication and role definition 4. Maximising Email List Engagement and Deliverability · Maintaining a high-quality, engaged list through ruthless pruning and double opt-in practices · Creating relevant, valuable content and offering subscriber preferences to boost open rates · Ensuring technical setup (SPF, DKIM, DMARC) for strong email deliverability and reputation . Timestamped overview 00:00 Streamlining Business with Fiona Campbell 06:12 Virtual Assistant roles & responsibilities 10:06 Letting go in business delegation 11:30 Evaluating task automation needs 15:36 Task management: Digital vs. Paper 20:39 Optimising Virtual Assistant roles 24:19 Beware cheapest Virtual Assistants 28:41 High subscriber lists hurt reputation 31:50 Optimise email engagement strategy 35:02 Optimising email preferences 38:12 "Set SPF records to avoid spam" 40:25 Outsource Tasks You Dislike Learn more about your ad choices. Visit megaphone.fm/adchoices
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    44 m
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