In this episode of The Successful Contractor, host Bob Houchin sits down with Carl DiBene, the Director of Training at CertainPath, to uncover game-changing strategies for running a profitable home services business. With decades of experience—including managing $500M in sales at one time—Carl shares hard-earned lessons and proven tactics to help contractors succeed.

🔹 The $500M Sales Mindset: Learn how Carl helped scale massive home service businesses and what takeaways you can use today.
🔹 Are You Tracking the Right KPIs? The surprising metric that could be the key to unlocking your next level of growth.
🔹 Dispatcher Training That Actually Works: How to turn your call center into a profit center.
🔹 Why Many Home Services Businesses Struggle with Gross Margin & Revenue Swings: The hidden mistakes costing you money.
🔹 How to Structure Performance Pay for Techs & Managers: Motivate your team without breaking your bottom line.
🔹 The One Training Routine That Transforms Sales Performance: If you’re not doing this every Monday, you’re leaving money on the table.
🔹 Finding & Grooming the Right Leaders for Your Business: Why promoting the wrong person can destroy your team.

Carl’s insights aren’t just theory—they’re real-world strategies used by top-performing contractors. Whether you're a small business owner or managing multiple locations, this episode is packed with actionable advice you can apply right now to increase sales, improve efficiency, and build a high-performing team.

Show Notes

The Successful Contractor Podcast is a part of the CertainPath family. CertainPath builds successful home service businesses—and has for 25 years. We do it by providing contractors with a proven path to success, professional coaching, software solutions, and a member community of 1,100+ strong. Doubling your sales, with a 20% net profit, and an inspiring company culture is ALL possible. Let us show you the way. With CertainPath, Success is Made Certain. Visit www.mycertainpath.com for more information.

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