Podcast Summary

In this episode of The HE Consultant’s Toolkit, Karen Heard-Lauréote explores the subtle but significant political dimensions of consultancy in higher education. When brought into a university or college, consultants step into environments shaped by power, history, and internal dynamics — and their presence can be misread, misunderstood, or even quietly resisted.

Karen reflects on how she approaches these situations with care, insight, and professionalism. She discusses how to read the informal signals, assess institutional dynamics, and scope work in a way that builds trust rather than suspicion. With particular sensitivity to the current financial pressures facing the sector, she addresses how consultants can avoid being seen as a threat or a cost-cutting mechanism, and instead position themselves as constructive collaborators.

This episode offers a thoughtful look at how to work ethically, respectfully, and with emotional intelligence when the politics are quietly at play — or right on the surface.

✅ Key Takeaways

• Not all politics are visible. Often, the context that shapes your work is shaped by longstanding tensions, informal influence, or unresolved decisions — not just formal governance.
  

• First impressions matter. Pay attention to tone, urgency, who is involved, and how decisions are made. These early cues can tell you a great deal.
  

• Influence doesn’t follow hierarchy. Informal authority can shape outcomes as much as formal roles. Understanding this dynamic is key to working effectively.
  

• Stay within your remit. Be clear about your role and boundaries. Don’t be drawn into internal dynamics that compromise your independence or neutrality.
  

• Anticipate concerns. In a financially pressured climate, consultants may be perceived as threatening. Be transparent about your purpose and take time to build trust.
  

• Hold steady. When things get politically difficult, don’t rush to fix or absorb it. Step back, clarify, or slow down if needed — without losing your professional footing.

• Use tone and timing to deliver difficult messages. Introduce findings in conversation first, offer space for reflection, and provide flexible framing options.
  

• Lead with humility. Approach institutional cultures with respect, curiosity and care. People may be tired, stretched, or uncertain — meet them with patience, not pressure.

Links to Relevant Resources

• Thinking about going freelance or setting up a consultancy in HE?

My new short course offers practical guidance to help you take the first steps. Find out more at khlconsulting.co.uk/consultancy-course

• KHL Consulting Website: www.khlconsulting.co.uk

• LinkedIn Profile for Karen Heard-Lauréote: www.linkedin.com/in/profkhl

• Network for Educational Enhancement Consultants: https://www.linkedin.com/groups/14409504/

  
  

  Calls to Action

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  · Look Out for Series 2: Episode 5: We’ll be back soon with the last episode in this series. Make sure you’re subscribed so you don’t miss it!