Send us a text

Dave Marchand reveals how New Day Healthcare's Carelytics platform bridges critical gaps in the traditional home healthcare delivery model by unifying patient data across service lines. Through advanced analytics and proactive interventions, this approach transforms care delivery from reactive, reimbursement-driven episodes to comprehensive patient journeys that identify early decline indicators and prevent catastrophic health events.

• The traditional healthcare model operates reactively, with treatment only beginning after a significant decline
• The Carelytics platform connects data across personal care, home health, and hospice service lines
• Care gap programs focus on specific patient populations and trigger appropriate early interventions
• Unified healthcare data model creates a complete "patient journey" view spanning years, not just visits
• New acquisitions maintain their existing platforms while gaining immediate access to innovation
• AI technology enables the identification of complex patterns and orchestrates appropriate interventions
• Single service providers can develop similar approaches through strategic partnerships

Episode Resources:

• Webinar: Harnessing data intelligence for better outcomes: How data-driven insights are transforming home-based care
• Blog: 3 steps to leverage data science in home care
• Toolkit: Growth in home-based care: How to make the most out of your data
• Video: Elara Caring: Harnessing data for better patient outcomes

If you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

Send us a text

Three dedicated home-based care professionals share their journeys into caregiving and the profound moments that shape their work every day. Their personal stories reveal how compassion, creativity, and human connection transform lives on both sides of the caregiving relationship.

• Finding purpose through personal experience – caregivers inspired by caring for their own family members
• Supporting clients and families during end-of-life care with dignity and compassion
• Creative problem-solving to meet emotional needs, not just physical ones
• The critical importance of family connection in client wellbeing
• Finding humor and joy in caregiving relationships
• Strategies for avoiding burnout, including peer support and maintaining a positive mindset
• Walking in with a smile regardless of personal challenges
• The profound impact of simply being present during difficult moments

Episode resources:

• Podcast: How good leadership improves employee retention and client outcomes with Peter Svenneby
• Blog: Reimagining care: Why digital transformation starts with people
• Blog: Embracing AI technology to recruit and retain caregivers
• Blog: Tackling the caregiver shortage – 5 effective strategies for retention
• Blog: 4 ways to retain caregivers in home-based care
• Blog: 4 tips to improve caregiver experience through scheduling and route optimization
• Blog: The future of home-based care – Predictions for 2025 and beyond
• Webinar: Critical Strategies for Caregiver Retention – The First 90 Days
• Video: How Elara Caring prioritizes caregiver experience with AlayaCare
• Video: Employee experience as the cornerstone of competitive advantage

If you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

Send us a text

In this episode, Stephen Tweed, Chairman and CEO at Leading Home Care, shares essential insights from the highest-performing home care companies, revealing seven critical lessons that drive success in today's competitive market. His extensive research and mastermind groups with top companies uncover the strategies that separate industry leaders from the rest.

Those strategies include:

• Crafting a strong culture based on leadership style, core values, and consistent behaviors
• Being purpose-driven and sharing authentic stories that create emotional connections
• Building amazing teams through sophisticated recruitment and development processes
• Thinking systematically with repeatable processes that enable scalability

Episode resources:

• EBook: Six Secrets of Selling Home Care to Your Ideal Client (50% off with promo code: ALAYACARE25)
• Visit leadinghomecare.com to subscribe to Stephen Tweed's "Thursday Thoughts" newsletter
• Case Study: Future of Home Care 2025
• Podcast: The top 3 causes of 90 day caregiver turnover
• Podcast: Unpacking the impact of positive work culture in healthcare
• Blog: 6 ways to create a culture of belonging to improve employee retention in home-based care

If you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.