Episodios

  • S1 Ep1: From Corporate to Chaos: Getting Rid of Stupid Stuff

    S1 Ep1: From Corporate to Chaos: Getting Rid of Stupid Stuff
    May 25 2025
    Summary In this episode of Chaos Whispers of Healthcare, Dr. Megan Carter engages with Dr. Adam Probst who shares his journey of going from the corporate world to operational leadership. They discuss his harsh realization of just how chaotic operational leadership is, the importance of maintaining a first 90-day mindset, and practical strategies for accountability conversations. The conversation emphasizes the pain points of “the way we’ve always done it” and accountability conversations when you inherit a new team. They also discuss finding laughter in life (and the role of terrible movies). Takeaways --Healthcare leaders face extreme time management challenges when trying to balance what matters most --Leaders should continue to challenge the status quo of unhealthy workloads --The first 90 days perspective can be sustained in a leadership role through “GROSS” conversations (Get Rid of Stupid Stuff) --Accountability conversations can keep both parties whole with the right framework --Finding joy in leadership helps combat stress. --Human factors engineers partnering with operational leaders can lead to innovative efficiencies for the entire team Chaos Whispering Practical Tips: Use the “GROSS” acronym as a standing agenda item for your meetings with your team. “Get Rid of Stupid Stuff” keeps that first 90 day mindset and helps them remember to bring up inefficient or unnecessary work over time so you can all get more protected time during the week. Prepare for accountability conversations by doing the following: Acknowledge your own experience level and possible discomfort Seek support from someone outside the situation who can help you practice or role play prior to the meeting with the affected employee Start the conversation by acknowledging both parties’ humanity Declare your intention and goal for the conversation Clearly state the behavior/situation from an objective place Tie the deviation in performance to the organization’s values Clearly state the desired behavior moving forward Seek the employee’s insights and perspective Close with an accountability plan/check in moving forward Connect with our guest: Dr. Adam Probst on LinkedIn at: https://www.linkedin.com/in/c-adam-probst-phd-ms-cpps-0a92a08/ Keywords healthcare leadership, human factors, chaos whisperers, accountability, burnout, healthcare innovation, operational leadership, team dynamics, performance improvement, healthcare system
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    35 m
  • S1 EP2: From Busy to Better: A Practical Guide To Smart Prioritization

    S1 EP2: From Busy to Better: A Practical Guide To Smart Prioritization
    May 25 2025
    Summary In this episode of Chaos Whispers of Healthcare, Dr. Megan Carter speaks with Lyndsey Cunningham, a healthcare operations leader and founder of STR Solutions Consulting. They discuss Lyndsey's journey into healthcare innovation, the chaos she led through the COVID-19 pandemic, and the importance of prioritization and self-care for healthcare leaders. The conversation also highlights practical tools for managing workloads and the significance of finding joy and humor in the demanding field of healthcare leadership. Take-Away’s Lyndsey Cunningham's journey began with a role in a state health organization right after graduate school which gave her a powerful perspective of our system. Lyndsey led several teams through the pandemic to stand up vaccine clinics & provide rapid care delivery amidst uncertainty. Self-care is essential; neglecting it leads to burnout. The “2x2 matrix” is a practical tool for prioritizing tasks, especially for new leaders or those who are at a breaking point & don’t know where to start Healthcare leaders often juggle multiple roles and responsibilities, leading to overwhelm. Finding joy and humor is crucial in the high-stress environment of healthcare. Using task trackers can help manage follow-ups and responsibilities effectively. Monthly “lunch and learns” can enhance team collaboration and tool optimization. Healthcare is a team sport, and building community is vital for support. Chaos Whispering Practical Tips & Tools 2x2 matrix: https://drive.google.com/file/d/1liUoPVUVCniHZsPiuUYasxGqVZiKWAvh/view?usp=drive_link Task Tracker: https://drive.google.com/file/d/1v3YL0LbRB6dfO1vdXXJYnHhJy749hJZ1/view?usp=drive_link Link to Notion: https://www.notion.com/ Link to Trello: https://trello.com/home Connect With Our Guest: LinkedIn: https://www.linkedin.com/in/lyndsey-cunningham/ Company Website: https://strsolutions.pro/ Keywords healthcare leadership, chaos management, COVID-19, prioritization, healthcare innovation, burnout, project management, female entrepreneurs, healthcare tools, self-care
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    32 m
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