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Summary

In this conversation, Michael Venner and Ian Battersby delve into the intricacies of ISO systems, discussing the interconnectedness of standards, the impact of Annex SL, and the importance of context setting in management systems. They explore how risk assessments, operational controls, and management reviews play crucial roles in achieving intended outcomes. The discussion emphasises the need for clarity in documentation and the alignment of management systems with business strategies, ultimately advocating for a holistic approach to quality management.

Takeaways

• Implementing an ISO system requires a comprehensive understanding of interconnected clauses.
• The PDCA cycle is fundamental to effective management systems.
• Annex SL has significantly improved the integration of various management standards.
• Context setting is crucial for determining the scope and objectives of a management system.
• Risk assessments should be linked to context and opportunities for improvement.
• Measurement and monitoring are essential for evaluating the effectiveness of management systems.
• Auditing should be based on a risk assessment approach to ensure relevant areas are covered.
• Operational controls must align with compliance obligations and customer requirements.
• Management reviews are vital for assessing the adequacy of resources and achieving intended outcomes.
• Documentation should be structured to clearly reference and link different parts of the management system.

Chapters

00:00 Understanding Management System Standards

03:10 The Importance of Context in Standards

07:15 Interconnectedness of Clauses in Standards

11:22 Risk and Opportunity Assessment

16:11 Measuring Success in Management Systems

18:29 Connecting Shop Floor Control to Standards

20:08 Operational Control and Risk Management

21:50 The Importance of Auditing and Management Review

25:03 Assessing Resource Adequacy and Management Review

26:43 Interconnectedness in Operational Processes

28:00 Environmental Considerations in Operational Control

30:10 Aligning Risk Assessments Across Standards

31:31 Common Causes and Streamlined Auditing

33:16 Structuring Documentation for Clarity

35:08 Conclusion and Future Discussions

Key Links

Auva Website: www.auva.com

Apple Podcast: https://podcasts.apple.com/gb/podcast/by-all-standards/id1771677594

Spotify: https://open.spotify.com/show/79OUNj3vY9dmESR3okwHJa?si=871837f56dc149b6

Youtube: https://www.youtube.com/@auvacertification/podcasts

LinkedIN: https://www.linkedin.com/company/auva-certification-ltd

Instagram: @auvacert

Michael Venner: https://www.linkedin.com/in/michaelvenner-isocertificationexpert/

Ian Battersby: https://www.linkedin.com/in/ianthomasbattersby/

Blackmores UK: https://blackmoresuk.com/

Blackmores Linkedin Page: https://www.linkedin.com/company/blackmoresuk/posts/?feedView=all