KPI Measurement in the Service Desk (002) Podcast Por  arte de portada

KPI Measurement in the Service Desk (002)

KPI Measurement in the Service Desk (002)

Escúchala gratis

Ver detalles del espectáculo

Acerca de esta escucha

Which SLAs can be measured in IT Support and which ones make sense? What are the challenges in measuring SLAs in the Service Desk? How can SLAs be compared with each other? The Podcast will give insights into measuring SLA in a dynamic customer environment.
Todavía no hay opiniones