Leadership With Heart Podcast Por Heather R. Younger J.D. arte de portada

Leadership With Heart

Leadership With Heart

De: Heather R. Younger J.D.
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Would you like to uncover how Leaders with Heart lead their teams and engage and retain them in the process? Join Heather R. Younger, J.D., the best-selling author of The 7 Intuitive Laws of Employee Loyalty, The Art of Caring Leadership, and The Art of Active Listening. Heather is the Founder and CEO of Customer Fanatix. Join her as she interviews amazing leaders from all over the world and all walks of life to find out what drives them to be more emotionally intelligent leaders with winning organizational cultures. You’ll uncover how to improve: Employee engagement Perceptions of management Employee motivation Employee satisfaction Organizational leadership Caring leadership Sales outcomes Company profitability Customer experience Listening and understanding in your organization And more!Heather R. Younger, J.D Economía Exito Profesional Gestión Gestión y Liderazgo
Episodios
  • 414: Unshakable from Within: Self-Leadership Through Life’s Transitions
    Jul 8 2025

    In this solo episode, I open up about one of the most emotional experiences of my life after dropping my son off at the United States Naval Academy. It stirred something profound within me, and I felt compelled to share what I learned about self-leadership, emotional resilience, and staying grounded during life’s most significant transitions.

    I discuss what it means to be truly unshakable, not by avoiding emotions, but by standing firm in our values and leading ourselves through difficult moments with honesty and compassion. This isn’t about perfection. It’s about clarity, progress, and choosing to lead from a place of strength and grace, even when the ground feels unsteady.

    I also reflect on what it looks like to stop waiting for permission. To be your green light. Watching my son step into his purpose reminded me that we all can lead ourselves with intention. And when we do, we become the kind of leaders others naturally want to follow.

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    16 m
  • 413: From Data to Grace: A New Era of Self-Leadership
    Jul 1 2025

    In this episode of Leadership with Heart, I sit down with Laura Chevalier, Chief Growth Officer at Optomi Professional Services, for a conversation that explores the powerful intersection of data, grace, and self-leadership.

    Laura shares her remarkable journey from teaching and sports to building a thriving IT consulting startup and leading a division focused on uplifting rural communities and military families. We talk candidly about how faith, humility, and a willingness to fail have shaped her path and opened doors she never imagined.

    We also dig into what it means to live and lead with intention, how to give ourselves grace without losing our edge, and why authentic self-leadership is never a finished product but an evolving practice. Laura’s stories about saying yes to big leaps, trusting her instincts, and finding joy in the messiness of growth remind us that strong leadership always starts within.

    If you’ve ever wondered how to hold high standards without losing heart, how to balance speed and presence, or how to trust your gut while inviting feedback, this episode is for you.

    Listen in and reflect on what it means to lead yourself through every season with courage, curiosity, and grace.

    Connect with Heather

    WHEN YOU’RE READY, HERE’S HOW WE CAN HELP:

    Engage your people with work culture consulting: https://employeefanatix.com/

    Hire Heather to speak to your group: https://www.heatheryounger.com

    Access free Art of Caring Leadership resources: https://heatheryounger.com/kit/

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    40 m
  • 412: Beyond the Budget: Human Impact in Nonprofit Leadership
    Jun 24 2025

    In this episode, I sit down with Lorna Little, President and CEO of St. Anne’s Family Services in Los Angeles. Lorna leads an organization that touches the lives of thousands of families facing housing insecurity, young mothers seeking stability, and children who need a safe start.

    Our conversation goes deep into what it means to lead from both lived experience and professional training. Lorna shares how her own journey as a young mother and adoptee fuels her mission to build programs that change lives for the better. She explains why balancing high support with high accountability is not a feel-good slogan but a daily discipline that keeps her team effective and her community served.

    We talk about the real cost of not supporting families early, why leaders must stand firm in their power even when feedback stings, and how caring leadership still demands measurable results. Lorna also reminds us to protect our own energy, nurture our creative sides, and never forget why we started this work in the first place.

    If you have ever wondered what true, heart-centered nonprofit leadership looks like behind the budget lines, you will find so much wisdom here.

    Take a moment to listen, reflect, and share this episode with someone who cares as much as you do.

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    38 m
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