Motivating Through Positive Deviance
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Motivating Through Positive Deviance
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Positive Deviant: An individual or group, who achieves the seemingly intractable while overlooked, or sometimes ostracized, by their community.
Positive Deviance: The art of discovering and implementing the practices of people deviating from accepted norms while achieving your desired results.
Lessons in Positive Deviance include...
Assumption: Solutions to intractable problems already exist.
Practicality: Solutions discovered by a minority within a collective.
Frustration: Innovations get overlooked or resisted by leadership.
First Step: Ask, “Where is this already working?” Ask without prejudice.
Observation: You must watch to learn.
Practice: Observation and imitation lead to better practice, leading to better thinking (a bottom-up approach to problem-solving).
Difficulty: Outliers can possess a solution to a community problem while not realizing it or while rejecting a top-down system.
You'll find more free courses, a blog and a weekly podcast at ralphmoore.net.