NOTE: Originally streamed February 17th, 2025.

In this episode of Talk About Your Community, Todd Nilson chats with Nikki Thibodeau, Regional Vice President, Digital Engagement & Community at Calix and also the founder of The Community Community, a community for Senior Community Professionals.They discuss a joy for bringing people together via community and what it is like trailblazing the role of Chief Community Officer. Budgeting and reporting are also explored when it comes to working with upper leadership.Show Notes0:00 Intro3:15 Getting Into Community5:14 Creating Belonging and Inclusivity9:50 Trailblazing New Roles19:48 Awareness of Community to Leadership25:48 Budgeting and Reporting33:46 Readiness for a CCO38:52 A Community Department?ABOUT NIKKI THIBODEAUPassionate about people, business and what drives you - Nikki focuses on creating success through Community.Nikki has been a Community Manager, led a global team of Community Managers, moved into Community Operations and was Shopify's first Senior Community Strategist to help scale their efforts across a 10,000+ person organization and for their over 2million merchants.Now, she is the Regional Vice President, Digital Engagement & Community at Calix and also the founder of The Community Community, a community for Senior Community Professionals.https://www.linkedin.com/in/nikki2987/ https://communitynikki.com/ABOUT THE CCO SERIESTodd Nilson, founder of Clocktower Advisors, has taken an interest in the Chief Community Officer role. This series interviews a number of different CCOs to explore the path to gaining this title, the skill set and knowledge needed, and the future outlook of this role.The Chief Community Officer series is produced by Clocktower Advisors, a global consultancy specialized at helping organizations like yours to build thriving, sustainable communities online. Clocktower Advisors Privacy Policy: https://lnkd.in/dS64AhxU Connect with Todd Nilson on LinkedIn https://lnkd.in/gi9gh6NN Follow Clocktower Advisors on LinkedIn https://lnkd.in/gu9CXE_s Schedule a call: https://lnkd.in/gmYK3rwf