Episodios

  • Inside Sutter Health’s ROI-Driven Tech Adoption for ED Workflow with Ronn Berrol
    Jul 10 2025

    In this episode, I sat down with Dr. Ronn Berrol to unpack how a single hospital pilot became a 21-site success story—not by replacing Epic, but by solving the one thing it couldn’t do well: surfacing the right data, at the right time, for the right patients. We dove deep into how high-risk patients can be flagged before they escalate into crisis, and how real-time data sharing across emergency departments can dramatically reduce admissions and improve flow. And the secret ingredient? A clinician champion who didn't wait for a committee to say yes—he created momentum from the floor up.


    1.Don’t Confuse Your EHR with Strategic Insight Tools

    Dr. Ronn shared how even the best EMRs like Epic can bury clinicians in data. What made a difference wasn’t more information—but surfacing the right information at the right time for high-risk patients.



    2.Champions Create Change, Not Systems Alone

    Technology alone didn’t earn trust. It was the clinicians—like Ronn—who piloted it, saw value, and advocated upward that drove full-scale adoption across 21 hospitals.



    3.Pilot First, Scale Fast—But Only When It Works

    Many hospitals hesitate to adopt new solutions unless a clear ROI is shown early. That’s why the original pilot funded by a hospital foundation was a turning point.



    4.Care Coordination Starts Before the Crisis

    With tools that flag social risks, housing instability, or medication lapses—this platform helped avoid ER boarding by addressing patients’ needs before they spiraled.



    5.Modern Innovation Means Cross-Hospital Collaboration

    Emergency departments often operate in silos. But the real breakthrough came from sharing real-time patient data across unaffiliated EDs.



    6.You Don’t Need to Solve Everything—Just What Others Miss

    What made this solution a win wasn’t trying to replace Epic—it filled the critical gap Epic couldn’t: surfacing actionable insights, fast.



    Have you ever been the “first yes” that helped an innovation take off in your org?


    Episode Timeline:

    00:01:56 - How piloting EDO began through visibility gaps in local EDs.

    00:03:51 - Clinical inefficiencies and the importance of care pathways.

    00:05:50 - Workflow improvements reduced boarding and increased capacity.

    00:07:53 - How a charitable foundation funded the pilot despite cost concerns.

    00:09:37 - Dr. Ron contrasts EDO vs Epic and explains its push-not-pull advantage.

    00:11:17 - EDO pushes key info in 30-45 seconds vs long EHR chart reviews.

    00:13:42 - How EDO helps solve new CMS and system-wide goals.

    00:17:26 - Dr. Ron expands on how lack of access causes overreliance on EDs.

    00:21:48 - Key takeaway #1: EHR ≠ strategic insight tool.

    00:22:17 - Key takeaway #2: Clinician champions drive change.

    00:22:31 - Key takeaway #3: Pilot first, scale fast.

    00:22:47 - Key takeaway #4: Coordinate care before crisis.

    00:23:13 - Key takeaway #5: Share data across hospitals.

    00:23:30 - Key takeaway #6: Fill the gap, don’t replace the system.


    📣 Get In the Spotlight

    Are you a founder with a proven solution and paying users?

    Apply to pitch your startup in front of investors and decision-makers on HealthTechShowdown.com.

    Submit a short, under 200-word, explanation of your solution and why it belongs in front of the people who matter most.

    —------------------------------------------------

    Resources Mentioned

    Ready to turn your pitch into a magnet? Let me write it for you. 👉 PulsePointPath.com/Pitch-Workshop



    Impact Quotient Quiz: Think you’re building momentum in healthcare? Find out if your leadership is actually scalable and fundable: ImpactQuotientQuiz.com


    Need executive clarity now? Let’s create your growth blueprint in under 5 hours. 👉 PulsePointPath.com/Call


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    25 m
  • What Makes Value-Based Care Models Work At Scale with Hamad Husainy
    Jul 3 2025

    We keep saying we want value-based care. But why do most models still fall short?

    In this episode, I sat down with Hamad Husainy, a clinician-turned-HealthTech leader at PointClickCare, to explore the hidden reasons value-based systems collapse—and what it actually takes to build one that works.

    We unpacked why data timing, team collaboration, and cultural transformation—not just more tech—are essential to seamless care. Hamad brought real stories from the field and shared where most leaders miss the mark when scaling their care ecosystems.

    The question isn’t: do you have the data?

    It’s: are you using it at the right time, in the right hands, to prevent the wrong outcomes?

    If you’ve ever felt like your solution should drive better results but doesn't get traction, this is your inside look at what investors, payers, and care leaders want next.


    🔑 In this episode, you’ll learn:

    🔹Why data delivery timing trumps data volume

    🔹The ROI of interdisciplinary team workflows

    🔹The cultural shifts needed to unlock true collaboration

    🔹How to align payers and providers using shared data language

    🔹The 4 stages of care evolution—and where we’re heading next


    Episode Timeline:

    [00:01:56] - Hamad Husainy: From Clinician to Health Tech Leader at PointClickCare

    [00:03:21] - Integrating Data for Better, Timely Care Decisions

    [00:04:55] - Breaking Down Silos Across the Care Continuum

    [00:07:22] - Culture Shift: Redefining Roles and True Team Collaboration

    [00:12:04] - AI, Analytics, and Measuring ROI in Care Delivery

    [00:14:31] - Aligning Providers, Payers, and ACOs

    [00:15:54] - Hamad’s Three Wishes for Healthcare Transformation

    [00:21:11] - Six Takeaways for Making Value-Based Care Work


    📣 Get In the Spotlight

    Are you a founder with a proven solution and paying users?

    Apply to pitch your startup in front of investors and decision-makers on HealthTechShowdown.com.

    Submit a short, under 200-word, explanation of your solution and why it belongs in front of the people who matter most.



    Resources Mentioned
    • HealthTech Showdown (HealthTechShowdown.com): We will find the ideal investors and enterprise leaders for you to pitch to on our virtual gameshow-style event.
    • Impact Quotient Quiz (ImpactQuotientQuiz.com): Think you’re building momentum in healthcare? Find out if your leadership is actually scalable and fundable.


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    24 m
  • Are Your Discharge Plans Actually Working? With Brian Drozdowicz
    Jun 25 2025

    Ever handed off a patient with a thick discharge packet… only to get a call two days later that they’re back in the ER? That’s not just a clinical failure—it’s a system breakdown.

    In this episode, I sat down with Brian Drozdowicz from PointClickCare to talk about building tools that actually improve care transitions. Not just more data—but smarter data, delivered at the right time, to the right people.

    Whether you’re building the next big HealthTech platform or navigating value-based contracts, you’ve felt the friction. Data overload. Poor interoperability. Tools that no one actually uses. This conversation is your blueprint for bridging the gaps.

    Brian shares how PCC’s “PacMan” tool is powering better visibility across care settings—and how AI could finally summarize those 30-page discharge reports into meaningful next steps.

    If you’re building tools in care coordination, transitions, or VBC, listen in for how to align your product with real clinical flow—and avoid becoming another tool that gets ignored.

    What You’ll Learn:

    🔑 Why real interoperability is about usable data—not just access


    🔑 How PointClickCare’s PacMan tool connects ACOs, hospitals, SNFs, and payers


    🔑 How AI can streamline discharge planning to boost outcomes and efficiency


    🔑 Where the biggest founder opportunities are in value-based care


    🔑 What’s needed for faster adoption of AI and value-based care at scale


    Episode Timeline:


    [00:01:33] - What is PointClickCare

    [00:03:59] - PAC Man: Connecting Hospitals, ACOs, and SNFs

    [00:08:56] - Fixing Discharge and Follow-Up Gaps

    [00:10:44] - From Data Overload to Actionable Insights

    [00:14:02] - EHR Interoperability in Action

    [00:17:05] - Brian’s Three Magic Wand Wishes

    [00:20:55] - Episode Recap and Key Takeaways


    📣 Get In the Spotlight

    Are you a founder with a proven solution and paying users?

    Apply to pitch your startup in front of investors and decision-makers on HealthTechShowdown.com.

    Submit a short, under 200-word, explanation of your solution and why it belongs in front of the people who matter most.



    Resources Mentioned
    • HealthTech Showdown (HealthTechShowdown.com): We will find the ideal investors and enterprise leaders for you to pitch to on our virtual gameshow-style event.

    • Impact Quotient Quiz (ImpactQuotientQuiz.com): Think you’re building momentum in healthcare? Find out if your leadership is actually scalable and fundable.



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    24 m
  • 2 Exits, 10M Samples Tracked—Why Investors Still Said No
    Jun 20 2025


    You'd think a founder who's already exited TWO companies, has partnerships with global giants like Siemens, and technology tracking 10 MILLION medical samples would have investors lined up around the block.

    You'd be wrong.

    In today's episode, I break down exactly what went wrong in Javier Cuello's pitch for H+Trace—his medical traceability platform that's solving a $500M problem in healthcare.

    His hook? Brilliant. "Every day in the U.S., the equivalent of a jumbo jet crashes from preventable medical errors."

    His credibility? Unquestionable.

    His results? Radio silence from investors.

    Here's the thing: Having the right ingredients doesn't guarantee the right recipe. Even the most accomplished founders can miss the mark when it comes to communicating their value.

    I walk you through the exact 2-minute framework that transforms technical brilliance into investor magnetism—and reveal the specific mistakes that cost Javier the attention his breakthrough solution deserves.

    This isn't just another pitch critique. It's a masterclass in why the best product doesn't always win, but the best COMMUNICATED product does.

    Listen now on Provider's Edge (link in bio) 👆


    What You'll Learn:

    • The exact 6-part framework for structuring any healthcare pitch (2-minute to 20-minute versions)
    • Why leading with credentials kills investor interest—and what to lead with instead
    • The "Why Now" factor that 90% of healthcare founders miss completely
    • How to transform technical complexity into emotional connection
    • The specific time allocation that forces clarity: 15 seconds hook, 30 seconds problem/solution, etc.
    • Why "pattern interrupt" hooks outperform feature lists every time
    • The 3 pillars of trust every investor seeks before writing a check
    • Real-time pitch rewriting techniques from our live workshop



    Episode Timeline:

    00:01:15 - Why great products fail to land with investors

    00:03:28 - Javier’s pitch: the problem, solution, traction, and ask

    00:05:38 - Immediate reactions and live feedback

    00:07:03 - What worked and what’s missing in Javier’s pitch

    00:14:19 - Score breakdown and opportunities to improve

    00:18:09 - Takeaways: how to shift from info-dump to investor clarity



    📣 Get In the Spotlight

    Are you a founder with a proven solution and paying users?

    Apply to pitch your startup in front of investors and decision-makers on HealthTechShowdown.com.

    Submit a short, under 200-word, explanation of your solution and why it belongs in front of the people who matter most.

    We will find the ideal investors and enterprise leaders for you to pitch to on our virtual gameshow-style event.



    Resources Mentioned

    • Pitch Perfect Workshop (PulsePointPath.com/Pitch-Workshop): We will find the ideal investors and enterprise leaders for you to pitch to on our virtual gameshow-style event.
    • Impact Quotient Quiz (ImpactQuotientQuiz.com): Think you’re building momentum in healthcare? Find out if your leadership is actually scalable and fundable.


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    23 m
  • Why HealthTech Fails After the Pilot - And How To Fix It Now with Jonathan McCoy and Rachel West
    Jun 11 2025

    Everyone’s excited during the demo.

    No one’s using it six months later.

    Most HealthTech founders don’t realize the real problem isn’t adoption.

    It’s overbuilding before your frontline champions are even heard.

    This week, I sat down with Jonathan McCoy, founder of vCare, and Rachel West, a nurse and clinical collaborator, to discuss how they co-created a robot assistant—CC—that’s transforming the day-to-day lives of nurses in long-term care.

    When tech becomes indispensable, you know you’ve nailed product-market fit.


    What You'll Learn

    🔑Why 50% of nurses leave in 2 years—and how that’s a tech problem


    🔑What “point of care robotics” really looks like in action


    🔑How to avoid the pilot graveyard most startups fall into


    🔑The ROI mindset behind reducing workflow friction


    🔑How vCare is securing partnerships with facilities serving 10,000+ residents


    Episode Timeline

    [00:01:36] – Jonathan’s Journey to Founding vCare and Building CC

    [00:04:00] – How CC Eases Nurse Workload and Improves Patient Care

    [00:07:17] – Beyond Documentation: CC’s Telepresence and Therapy Use

    [00:11:32] – Measuring Impact: Time Savings and Adoption Strategy

    [00:16:55] – Why CC Works Across Long-Term, Hospital, and Rural Care

    [00:22:28] – Scaling Vision: 2025 Expansion and Pilot Programs

    [00:29:27] – Magic Wand Wishes: Jonathan’s 3 Bold Dreams for vCare

    [00:37:36] – 5 Key Takeaways from the Episode


    📣 Get In the Spotlight

    Are you a founder with a proven solution and paying users?

    Apply to pitch your startup in front of investors and decision-makers on HealthTechShowdown.com.

    Submit a short, under 200-word, explanation of your solution and why it belongs in front of the people who matter most.


    —------------------------------------------------


    Resources Mentioned

    • HealthTech Showdown (HealthTechShowdown.com): We will find the ideal investors and enterprise leaders for you to pitch to on our virtual gameshow-style event.

    • Impact Quotient Quiz (ImpactQuotientQuiz.com): Think you’re building momentum in healthcare? Find out if your leadership is actually scalable and fundable.


    Más Menos
    40 m
  • Why Culture, Not Tech, Is Blocking Your Growth with Varsha Chaugai
    Jun 4 2025

    What if the biggest blocker to your product’s success isn’t the tech—but the fear-filled culture it’s stepping into?

    That’s exactly what Varsha Chaugai discovered while building Evoke Health, a platform designed to digitize and streamline communication between long-term care facilities and families.

    Despite building the platform in just five months, the real challenge wasn’t technical—it was cultural.

    In this episode, we uncover how founders can navigate the invisible resistance of guilt, shame, and outdated manual systems that dominate long-term care.

    You’ll learn why transparency is often misunderstood as a threat, and how shifting the narrative to collaboration creates space for innovation to thrive.

    Because sometimes, the hardest code to rewrite is the one in people’s minds.


    In this episode, you’ll learn:

    🔑Why long-term care is decades behind in communication tech—and what it costs

    🔑How fear of being punished stifles transparency and adoption

    🔑The surprising activation rate that beat out acute and primary care sectors

    🔑What made 70% of families onboard within a week of rollout

    🔑How Varsha’s team reframed transparency as a trust builder, not a liability

    🔑Why culture change must be a deliberate part of your GTM strategy


    Episode Timeline:

    00:00:00 - Fear-driven culture is silently killing adoption in long-term care

    00:01:05 - Varsha Chougai from Evoke Health

    00:03:14 - Guilt, regulations, and manual communication in LTC

    00:06:26 - Patient portals as collaborative care tools

    00:08:41 - Shifting culture, not just selling software

    00:12:19 - Future vision for predictive and educational tools

    00:15:58 - Fear of punishment in long-term care

    00:18:41 - Balancing openness with over-information

    00:22:44 - How have you dealt with product resistance?

    00:25:58 - What’s next for Evoke Health’s platform

    00:28:03 - Breaking silos and achieving interoperability

    00:30:26 - Varsha’s 3 magic wishes for the company

    00:34:00 - Collaboration and belief create industry change

    00:36:43 - Key takeaway: transparency builds trust

    00:38:27 - Leadership drives successful rollout

    00:38:54 - Culture change must be intentional


    📣 Get In the Spotlight

    Are you a founder with a proven solution and paying users?

    Apply to pitch your startup in front of investors and decision-makers on HealthTechShowdown.com.

    Submit a short, under 200-word, explanation of your solution and why it belongs in front of the people who matter most.

    —------------------------------------------------


    Resources Mentioned

    HealthTech Showdown (HealthTechShowdown.com): We will find the ideal investors and enterprise leaders for you to pitch to on our virtual gameshow-style event.


    Impact Quotient Quiz (ImpactQuotientQuiz.com): Think you’re building momentum in healthcare? Find out if your leadership is actually scalable and fundable.

    Más Menos
    40 m
  • Why Data Alone Won’t Save Your Startup with Karen Joswick
    May 28 2025

    Most HealthTech founders collect loads of patient data…But let’s be honest: dashboards don’t change care plans—decisions do.

    I sat down with Karen Josswick to uncover how HealthTech companies can stop spinning in data loops and start building real post-acute care value.

    We talked workflow integration, remote care planning, and how to activate the right team talents inside your org and your buyers' orgs.

    If you're serious about delivering outcomes that healthcare systems value, this episode is your blueprint.


    🔑 What You'll Learn:

    ▶️Why remote care is the biggest untapped opportunity in post-acute care


    ▶️What founders misunderstand about data strategy and workflow


    ▶️How to spot and activate change champions inside provider orgs


    ▶️A breakdown of visionary vs. strategist vs. operator roles—and how it affects your implementation success


    ▶️Why founders must shift from “dashboard thinking” to “workflow mapping”


    Episode Timeline:

    [00:00:00] - Why data activation matters more than collection

    [00:01:04] - Karen Joswick and PointClickCare Summit background

    [00:03:44] - Technology’s role in enabling care workflow improvements

    [00:05:51] - Building networks with high-quality provider partners

    [00:09:10] - Turning integration into a repeatable care standard

    [00:12:17] - Innovators vs. strategists vs. implementers: know your team

    [00:16:04] - Diversity of experience builds better solutions

    [00:20:11] - Audience call-to-action: identify your blind spots

    [00:22:12] - Six learning points founders must internalize


    📣 Get In the Spotlight

    Are you a founder with a proven solution and paying users?

    Apply to pitch your startup in front of investors and decision-makers on HealthTechShowdown.com.

    Submit a short, under 200-word, explanation of your solution and why it belongs in front of the people who matter most.


    Resources Mentioned
    • HealthTech Showdown (HealthTechShowdown.com): We will find the ideal investors and enterprise leaders for you to pitch to on our virtual gameshow-style event.
    • Impact Quotient Quiz (ImpactQuotientQuiz.com): Think you’re building momentum in healthcare? Find out if your leadership is actually scalable and fundable.


    Más Menos
    26 m
  • Most Pitches Fail In The First 30 Seconds. Here’s Why
    May 21 2025

    Why Most Startups Fail to Land Investors (Until This Happens)


    Most healthtech founders don’t fail because of a bad product.


    They fail because they’re pitching the right idea in the wrong language.


    This week, we pulled back the curtain on a live coaching session inside our Pitch Perfect Workshop.

    Here’s what really separates fundable startups from ignored ones 👇


    What You’ll Learn in This Episode:

    ✅ Why the first 30 seconds of your pitch matters more than your metrics

    ✅ How to align your story to the 5 investor psychology profiles

    ✅ The #1 mistake founders make when identifying their buyer

    ✅ How we repositioned a founder’s pitch from "meh" to match-worthy

    ✅ What real traction signals actually look like for early-stage founders

    ✅ Why coachability is the invisible X-factor investors are screening for



    Episode Timeline:


    [00:00:00] - Why 90% of decisions are emotional.

    [00:01:59] - AJ’s Pitch – The Graciela Device

    [00:04:02] - Sabrina’s Feedback Framework

    [00:06:19] - The Three Founding Personas

    [00:09:37] - Go-to-Market & Pricing Concerns

    [00:11:45] - Strategic Advisory & HealthTech Showdown

    [00:15:17] - Summary of Coaching Takeaways

    [00:20:20] - Call to Action



    📣 Real Talk:

    If your pitch isn’t landing the way you hoped—it’s not your fault. You were probably never taught how to reverse-engineer your message based on how investors make decisions.

    That’s what we do inside our workshops, and in the HealthTech Showdown virtual stage experience.



    💬 Founders:

    What’s the ONE part of your pitch you’re unsure is landing with investors?

    Drop it in the comments—I’ll give you a real-time fix.


    📌 Resources Mentioned:

    = Pitch Review (Free) – Submit your pitch script or recording for analysis at PulsePointPath.com/Pitch-Workshop

    = Take the Impact Quotient Quiz – Are you truly ready to scale? ImpactQuotientQuiz.com

    = Apply to Pitch or Judge – Join our next investor-matched live event at HealthTechShowdown.com



    🔁 Tag a founder who needs to hear this—or a decision-maker who needs to see this in their pipeline.

    Let’s stop wasting brilliant innovation on misaligned pitches.


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    21 m