Title: Continuing Communication Series to Build Resilient Teams Air Date: May 21, 2025 Series: Courageous Conversations (Part 2 of 3)

Series Title: Courageous Conversations Hosts: Kellie Tinnin & Joy Davis Series Theme: Empowering leaders and teams to transform how they talk, listen, and lead — using neuroscience, HR strategy, and emotional intelligence.

Talk About It: Why Communication is the Foundation of a Human-Centered Workplace

In this follow-up to Episode 8, Kellie and Joy equip you with practical tools for navigating tough conversations with clarity, confidence, and compassion. Learn how preparation, emotional regulation, and feedback frameworks can transform conflict into collaboration.

• Preparation = Confidence: Don’t enter tough talks “hot.” Pause, plan, and pick the right time and method.
• Handling Disrespect: Set firm, kind boundaries when faced with insults, belittling, or hostility.
• Feedback That Works: Use the Feedback Loop—Plan → Deliver → Listen → Reassess—for effective, two-way communication. (Communication is COLLABORATION not a DECLARATION!)
• Coaching Over Correction: Shift from punitive reactions to performance coaching grounded in observation and collaboration.
• Listening Skills for Leaders: Understand how noise, tone, and mental shortcuts affect your ability to hear and respond.
• Mental Health Tip: Avoiding feedback can trigger anxiety. Empathetic delivery regulates the nervous system—for both you and your team.

Bonus Insights:

• Feedback is an HR compliance risk without documentation.
• Reflective listening builds trust—even when you disagree.
• You only retain 25% of conversations after two days—so active listening matters. 🎧 Tune in to gain brain-based, human-centered tools for your next hard conversation.

Follow our RWI FB/LinkedIn for tools/tips to improve communication

Resilient Workplace Podcast — Episode 8 Title: The Power COMMUNICATION-building resilient teams Air Date: May 7, 2025 Series: Courageous Conversations (Part 1 of 3)

LEARNING OBJECTIVE:

Summarize techniques for having difficult conversations in the workplace and explore the hidden mental health and HR costs of poor communication.

Series Title: Courageous Conversations Hosts: Kellie Tinnin & Joy Davis Series Theme: Empowering leaders and teams to transform how they talk, listen, and lead — using neuroscience, HR strategy, and emotional intelligence.

Talk About It: Why Communication is the Foundation of a Human-Centered Workplace

Core Theme: Communication is more than words — it's culture in action. In this kickoff episode, Joy and Kellie explore why so many workplace issues stem from unspoken expectations, assumptions, and fear of conflict.

🔹 Key Topics:

• The hidden costs of poor communication: turnover, burnout, disengagement
• How miscommunication fuels trauma responses and mistrust
• From policies to people: what “human-centered communication” looks like
• Psychological safety and the nervous system in dialogue
• HR’s dual role: protector of policy and people
• Mental health check-in: When silence means “I don’t feel safe to speak up”

🔹Real-life scenario: A manager avoids giving feedback → results in performance and trust breakdown and stress responses.

A Joy Note: Silence in the workplace is not productive however in therapy it is a very valuable tool.

Follow our RWI FB/LinkedIn for Tool spotlights on Communication

Listener Prompt:

“What conversation have you been avoiding at work?”

"Where do you get stuck when preparing for a tough conversation?"

The Resilient Workplace Podcast Episode #7: Tech Tornado: Navigating the Whirlwind of Changing Workplace Technology Date: April 16, 2025

In today’s episode, we discuss how rapidly changing technology is reshaping the workplace. From AI integration to digital automation, companies must navigate new opportunities and challenges. We explore how employees and employers are adjusting to AI-driven workflows, the psychological impact of technological advancements, and strategies to foster a balanced and supportive work environment. Stay tuned for insights on AI policies, professional development, and mental health implications.

• The workplace is evolving rapidly with AI integration, automation, and digital learning.

• AI is increasingly used for:

  • Personalized learning and development programs.

  • Automating repetitive tasks to improve efficiency.

  • Enhancing HR processes, including SOP guidance and job description generation.

• Companies that fail to adapt risk falling behind in productivity and innovation.

• According to the APA’s 2023 Work in America Survey:

  • 38% of workers worry that AI will make their job duties obsolete.

  • 51% of AI-concerned workers report work negatively affecting their mental health.

  • 64% experience heightened stress due to AI integration.

  • Employees monitored by technology report feeling micromanaged and emotionally exhausted.

  • AI interactions contribute to increased workplace loneliness, sleep disturbances, and even higher alcohol consumption.

• Employers must address AI anxiety through:

  • Transparent communication on AI’s role and impact.

  • Opportunities for social interaction to counteract workplace loneliness.

  • Balanced task allocation, using AI for repetitive tasks while keeping collaborative work human-focused.

  • Support for professional development, helping employees upskill in an AI-driven landscape.

• Despite the rise of AI tools, concerns remain about data privacy and security.

• Some organizations are developing their own AI models for internal use.

• Establishing AI policies can help organizations:

  • Ensure ethical AI use in decision-making.

  • Protect employee data and privacy.

  • Train managers and HR professionals on AI-driven insights and process improvements.

• AI and automation are transforming the workplace, impacting job roles and employee well-being.

• Employers must proactively address AI-related stress by fostering transparency, social engagement, and upskilling initiatives.

• The future of work will require a balance between human collaboration and AI-driven efficiency.

• Organizations should develop AI policies to manage integration, privacy, and security concerns effectively.

Episode #8: Navigating Difficult Conversations in the Workplace

• We’ll explore how to have and manage difficult conversations at work, focusing on communication strategies and emotional intelligence a three part series.

• Facebook: [@ResilientWorkplaceInnovations]

• LinkedIn: [/resilient-workplace-innovations]

Thank you for listening to The Resilient Workplace Podcast! Don’t forget to leave a review and subscribe for more.

Resources:

• SHRM: Millennials Lead the Way in Embracing AI at Work

• Springer: AI and Workforce Transformation

• APA: 2023 Work in America AI and Monitoring Report

• APA: AI-Induced Loneliness and Mental Health

• The Times: Will 2025 Be the Year of AI Workers?