Episode Guest

Ross McColl is Head of Consultancy at Halo Service Solutions (HaloPSA), where he leads enterprise software implementation and client success strategies. With over six years at Halo, he’s held roles across consultancy and APAC delivery. His background includes experience in finance, retail, and fundraising, bringing a well-rounded and client-focused approach to software consultancy.

Episode Timestamps

00:00 - Introduction: Ross McColl & Halo PSA

01:10 - Early Jobs: Paper Rounds & Resilience

02:45 - What Is a “Rough Job” & Why It Builds Character

04:00 - Motivation to Work Early & Earning Mindset

05:15 - Defining Hard Work: Productivity Over Hours

06:50 - How to Stay Focused and Work Smart

07:50 - The Power of Asking for Help

09:00 - Embracing Questions Early in Your Career

10:30 - From Economics Degree to Tech Industry

11:45 - Joining Net Help Desk (Now Halo) & First Impressions

13:00 - Leadership Vision at Halo & Paul Hamilton’s Influence

14:00 - Culture at Halo: Sports Team Energy & Collaboration

15:50 - The Halo Training & Progression Journey

17:00 - Failing the First Project and Bouncing Back

18:40 - Resilience and Growth at Halo

19:50 - Ross’s 6-Year Journey from Graduate to Manager

21:00 - Leading by Example, Not Title

22:20 - Hands-On Culture: Even the CEO Codes

23:30 - Flat Structure & Open Communication at Halo

24:50 - A Life Lesson from the CTO: “The Answer's Out There”

26:00 - Why Join Halo: Opportunity, Travel & Innovation

27:15 - Empowering Graduates to Lead & Create

28:00 - Final Question: Ross’s Duvet Flip

28:50 - Closing Thoughts & Gratitude

Episode Partners

Check out the latest from Halo:

https://halograduates.com and https://www.instagram.com/halonextgen/

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