
Samantha Propper - Beyond Technique: The Human Side of Procedures
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Samantha Propper, founder of "Don't Miss a Beat" joins Bill to discuss the challenges and solutions for creating better cath lab environments through improved communication, education, and psychological safety.
• Sam's journey from cardiovascular technologist to educator and founder of educational resources for cath lab professionals
• Creating visual educational resources that bridge knowledge gaps for staff at all experience levels
• How understaffing and lack of structured orientation contributes to high turnover in cath labs
• The psychology of fear that affects both physicians and staff during procedures
• Why learning happens best through failure, not success
• The importance of practicing complication management, not just routine procedures
• How physicians can create psychological safety by inviting questions and feedback
• Practical strategies for preventing burnout among experienced staff
• Teaching outside the procedure room to build skills in a low-stress environment
• The value of curiosity and compassion as foundational qualities for team members
If you're feeling unvalued in your lab, consider what specifically makes you feel valued – each person's needs are different. If you're a leader, ask your team members directly what makes them feel appreciated rather than assuming you know.
Don't Miss a Beat on X - https://x.com/dontmissabeat_x
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