In this episode, we dive into the emotional rollercoaster sellers experience when listing their homes—and how to ethically leverage that insight to get hired. Dan Rochon walks through the “Shock and Awe” phase of the 360° Listing Presentation and reveals how understanding emotional drivers builds instant trust and closes listings faster. If you want to master the seller’s mind and make every appointment count, this one’s for you.

What you’ll learn on this episode

• The “Shock and Awe” strategy sets the tone before you ever step into a listing appointment.
• Sellers experience a wide spectrum of emotions. Your job is to see them before you sell them.
• Over-communication before the appointment builds authority and creates a parasocial relationship.
• Emotional rapport creates trust that wins listings before price or marketing ever comes up.
• Common emotions include anxiety, stress, grief, excitement, frustration, and uncertainty.
• Every major life change death, divorce, relocation, baby, new job has an emotional undercurrent.
• Your role is to be a grounded, trusted guide not just a salesperson.
• Naming and acknowledging a seller’s emotions increases your chances of getting hired.
• Most sellers fear not being treated fairly address that and you neutralize objections.
• Empathy, structure, and communication are the tools that move sellers from fear to trust.

Ready to turn conversations into contracts—ethically and effortlessly?
This episode is your starting point. But if you want the full roadmap to mastering sales without feeling “salesy,” Teach to Sell: Why Top Performers Never Sell—and What They Do Instead is your next step.

Preorder the book today and discover the science-backed, heart-led approach that turns emotional connection into consistent commissions.

Preorder Teach to Sell now and step into a future of No Broke Months.

Resources mentioned in this episode

• Easy Action Listing Agreement: The foundational doc to simplify your listing conversations.
• $30K–$60K Home Value Guide: A lead magnet book that positions you as an expert before the appointment.
• Shock and Awe Seller Asset Pack: Includes email and text scripts, WhatsApp group content, and pre-listing tools.

To find out more about Dan Rochon and the CPI Community, you can check these links:

• Website: No Broke Months
• Podcast: No Broke Months for Salespeople Podcast
• Instagram: @donrochonx
• Facebook: Dan Rochon
• LinkedIn: Dan Rochon
• Teach to Sell Preorder: Teach to Sell: Why Top Performers Never Sell – And What They Do Instead