Episodios

  • Building a native AI Salesforce consulting business with Chris Nugent and Clancy Brodrick
    Jul 1 2025

    In this week’s episode of the Talent Hub Talk podcast, we’re joined by Chris Nugent and Clancy Brodrick, who discuss their backgrounds, the formation of their consulting firm We Lead Out, and the impact of AI on the consulting industry.

    They explore how their experiences shaped their approach to consulting, the importance of adaptability, and the role of AI in streamlining processes. The discussion also touches on the future of consulting skills and the evolving landscape of recruitment in an AI-driven world. In this conversation, Chris and Clancy discuss the evolution of System Partners, and the impact of AI on the workforce. They emphasise the importance of adapting to new technologies, mastering prompt engineering, and the evolving roles of humans in an AI-driven world.

    The discussion also addresses the need for specialisation in AI solutions and the vision for building a sustainable business that values human interaction and collaboration. Make sure you’re following Chris and Clancy here:

    https://www.linkedin.com/in/cnugent/

    https://www.linkedin.com/in/clancybrodrick/

    You can learn more about We Lead Out here: https://www.weleadout.com/

    You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/

    YouTube@ https://www.youtube.com/@talenthub1140

    Facebook@ https://www.facebook.com/TalentHubGlobal/

    Instagram @ https://www.instagram.com/talenthubglobal/

    Twitter X @ https://twitter.com/TalentHubGlobal

    We hope you enjoy the episode!

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    42 m
  • The critical role of change management within the Salesforce ecosystem with Dan Godden
    Jun 24 2025

    In this conversation, Dan Godden shares his unique journey into the Salesforce ecosystem, transitioning from a primary school teacher and pastor to a change management specialist. He discusses the importance of change management in technology adoption, the challenges faced in the Salesforce ecosystem, and the common pitfalls that lead to poor user adoption.

    Dan emphasises the need for a people-centric approach in technology implementations and the significance of understanding user resistance to change. He also shares horror stories of failed adoptions and highlights the importance of building trust and communication during digital transformations.

    Dan Godden also discusses the crucial role of early change management in organisational transformations, advocating for a proactive approach to change rather than reactive measures. He talks about his company, SolveSimple, which aims to simplify work processes and enhance user experience within the Salesforce ecosystem.

    Dan highlights the importance of empowering platform leaders with the necessary skills to navigate the evolving landscape of technology, particularly in the context of AI. He stresses the need for human connection and empathy in the workplace, especially as AI becomes more prevalent, and encourages professionals to focus on their unique human skills that cannot be replicated by machines.

    Make sure you’re following Dan here:

    https://www.linkedin.com/in/dan-godden/

    You can learn more about SolveSimple here:

    https://solvesimple.au/

    You can register your interest in the Platform Leader program here:

    https://tally.so/r/mZybyo

    You can find more content from us at Talent Hub, here:

    LinkedIn@ https://www.linkedin.com/company/talent-hub-global/

    YouTube@ https://www.youtube.com/@talenthub1140

    Facebook@ https://www.facebook.com/TalentHubGlobal/

    Instagram @ https://www.instagram.com/talenthubglobal/

    Twitter X @ https://twitter.com/TalentHubGlobal

    We hope you enjoy the episode!

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    44 m
  • The future of Salesforce Security in the age of AI with Alice Jessop
    Jun 10 2025

    In this week’s episode of the Talent Hub Talk podcast, we’re joined by Alice Jessop, a Technical Program Manager and the author of Salesforce Security, An Admins Guide.

    In the conversation we cover Alice's early career, how she found her way into Salesforce, career pivots she made to move out of Salesforce, what brought her back and how she came to be a Salesforce security specialist. We then look at some practical tips for existing and new Salesforce Orgs, explore the Principle of Least Privilege, discuss how AI changes things and also cover Alice's book.

    Make sure you’re following Alice here:

    https://www.linkedin.com/in/alicehoulihan

    You can find Alice’s book, Salesforce Security: An Admin's Guide, here:

    https://a.co/d/04ZCYkp

    You can find more content from us at Talent Hub, here:

    LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal

    We hope you enjoy the episode!

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    27 m
  • The ANZ Salesforce Manager's Survey 2025: Insights (PART 2) with Ben Duncombe
    May 27 2025

    In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey. Part 2 focuses on the results from Salesforce managers.

    You can download your copy of the ANZ Salesforce Market Survey here:

    https://talent-hub.com.au/2025-anz-salesforce-market-survey/

    In this podcast, listen to Ben's response to the data, what he believes it means and why. He also shares how it compares to what he's seeing on the ground daily. We look at what Salesforce managers look for when making new hires, their plans for their Salesforce org in the coming months and their views on AI, amongst other data points. Whilst this survey relates to the Australia and New Zealand regions, we'd love to know whether it falls in line with your region.

    Tell us in a written review in whichever app you use to listen to your podcasts what you're seeing, as we're keen to hear from other regions.

    You can also take a peek back at our 2024 survey on our website to see how the market has evolved over the last 12 months:

    https://talent-hub.com.au/2024-anz-salesforce-market-survey.pdf/

    We hope that you enjoy the episode!

    You can find more content from us at Talent Hub, here:

    LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @https://twitter.com/TalentHubGlobal

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    18 m
  • The ANZ Salesforce Talent Survey 2025: Insights (PART 1) with Ben Duncombe
    May 13 2025
    In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey, of which Part 1 focuses on the results from Salesforce professionals, followed by Part 2 next fortnight, where we bring you insights from Salesforce managers. You can download your copy of the ANZ Salesforce Market Survey here: https://talent-hub.com.au/2025-anz-salesforce-market-survey/ In this podcast, listen to Ben's response to the data, what he believes it means and why, and how it compares to what he's seeing on the ground day to day. We look at what Salesforce professionals look for in a new role, their views on AI, and where they most want to work, amongst other data points. Whilst this survey relates to the Australia and New Zealand regions, we'd love to know whether it falls in line with your region. Tell us in a written review in whichever app you use to listen to your podcasts what you're seeing, as we're keen to hear from other regions. You can also take a peek back at our 2024 survey on our website to see how the market has evolved over the last 12 months: https://talent-hub.com.au/2024-anz-salesforce-market-survey.pdf/ We hope that you enjoy the episode! You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal Close
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    37 m
  • Analysis of the ANZ Salesforce Market in Q1 2025
    Apr 8 2025

    In today’s episode, Ben summarises the first quarter of 2025, the pace of market activity and the speed of hiring processes. He discusses Salesforce job application numbers, what people are looking for in new roles, which technologies people are excited about, and what the market sentiment looks like as we head into Q2. You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal We hope you enjoy the episode!

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    7 m
  • Establishing a Center of Excellence when managing a giant Salesforce environment with Param Singh
    Mar 25 2025

    In this week's episode of the Talent Hub Talk podcast, we’re joined by Param Singh, Business Systems Manager for Salesforce at Australia Post.

    Throughout the episode, we discuss Param's background, his move into leadership, and what it has been like to manage a giant Salesforce environment. We unpack what a Center of Excellence is, how you prioritise with so many users, and how you assess the ROI of new Salesforce products.

    Finally, we discuss how Param's passion for meditation helps him in his day-to-day job. You can connect with Param on his LinkedIn page here: https://www.linkedin.com/in/psingh3/

    You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal We hope you enjoy the episode!

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    30 m
  • From sales leader to Salesforce consulting partner co-owner with Michael Sullivan
    Mar 11 2025

    In this week’s Talent Hub Talk podcast episode, we’re joined by Michael Sullivan or Sully, as he is widely known across the Salesforce ecosystem. Sully is the Chief Growth Officer and co-owner of Think Beyond, an Australian-based Salesforce partner.

    Through the episode, Sully shares his career journey, how he ended up in sales and how he found his way into the Salesforce ecosystem. Having spent several years working at Salesforce, Sully explains what made working for the business so great and how he developed his sales and leadership skills.

    Sully then explains why he moved into services, how he found the transition from selling licenses to services, and how the market has evolved over the last few years. Finally, Sully talks about what attracted him to join Think Beyond as a co-owner, what makes them different, and where he sees them playing.

    Make sure you’re following Michael here: https://www.linkedin.com/in/sullynz/ You can learn more about Think Beyond here: https://think-beyond.com.au/ https://www.linkedin.com/company/think-beyond-partners-sales-performance/

    You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal We hope you enjoy the episode!

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    49 m