In this episode of The Better Leadership Team Show, I sit down with Jeff Hancher, a powerhouse executive coach, keynote speaker, and host of the award-winning Champion Forum Podcast. Jeff's journey—from growing up in poverty with two disabled parents, to serving in the U.S. Army, to climbing the ranks at a Fortune 500 company—is a story of grit, growth, and transformational leadership.

We dive deep into his new book, Firm Feedback in a Fragile World, and unpack the critical leadership skill that too many avoid: giving honest, impactful feedback. Jeff shares how the best leaders earn the right to be candid, how to tailor feedback styles for different team members, and why regular one-on-ones are a non-negotiable.

Whether you’re leading a small team or an entire organization, this episode offers practical strategies to build trust, inspire accountability, and lead with courage and compassion.

Key Takeaways:

• Why feedback is the leadership currency of high-performing teams
• How to set clear, reasonable expectations and follow through
• The 3 types of feedback and how to apply them effectively
• The danger of the "feedback sandwich"
• How to build a culture of upward feedback and open communication
  
  

Grab Jeff’s book and get exclusive bonuses at:
firmfeedbackbook.com

Connect with Jeff and learn more about his work:
Website: jeffhancher.com

Thanks for listening! Connect with us at mike-goldman.com/blog and on Instagram@mikegoldmancoach and on YouTube @Mikegoldmancoach

In this “Mike on the Mic” episode of The Better Leadership Team Show, I dive into one of the biggest traps leaders fall into: constantly managing their team instead of coaching them. If you ever feel like you’re putting out fires all day and doing work that’s not yours, this episode is for you. I walk you through five specific strategies to coach your team, empower ownership, and finally free yourself up to lead the way you’re meant to.

Thanks for listening! Connect with us at mike-goldman.com/blog and on Instagram@mikegoldmancoach and on YouTube @Mikegoldmancoach

Ed Howie is one of the most experienced business branding strategists in the world. He has spent over 30 years helping to create, develop, and launch brand concepts for mainstream companies, leading to more than $350 million in incremental revenue. Ed has worked for and with brands like Chick-fil-A, H-E-B Grocery, United Airlines, 7-Eleven, KFC, Kroger, JackBe, and gusto! In addition to helping other companies' brand and market themselves, he is an enthusiastic entrepreneur who has founded multiple seven figure businesses, including his flagship business BTYcreative, and his new business transformation enterprise Serve Others Well. His latest podcast "The Wonder of WOOO Podcast" launched September 2024 and his first book, Lifelong Customers-The Secret to Scaling Profitably, will be released in early 2026.

https://www.serveotherswell.com AND https://thewonderofwooopodcast.com

The 5 part Course on transforming your business through The Wonder of WOOO begins tomorrow, Thursday, May 22 at 10:30 am Central.

There is still room to join.

Thanks for listening! Connect with us at mike-goldman.com/blog and on Instagram@mikegoldmancoach and on YouTube @Mikegoldmancoach