In this real and unfiltered conversation, Tony Mormino sits down with Ben Reed (guest host for HVAC Know It All) at AHR Expo 2025 to dive deep into one of the most misunderstood roles in our industry: sales—specifically, sales in commercial HVAC.

Tony shares his personal story of growing up around HVAC, becoming a sales engineer, and how he learned the power of leading with education, empathy, and authenticity instead of slick pitches. Whether you’re a technician curious about the next step in your career, an engineer considering the jump to sales, or just someone navigating the commercial side of the trade—this video is packed with insights.

Join me, Tony Mormino from HVAC TV, as I kick off this exclusive behind-the-scenes tour of JADEC — the Johnson Controls Advanced Development and Engineering Center — alongside my good friend and industry legend, Rob Tanner.In Part 1 of this documentary series, we dive into the Water-Cooled Chiller Test Blocks, where Johnson Controls puts their centrifugal and screw chillers through the paces—testing, refining, and future-proofing some of the most powerful HVAC systems in the world.

Join Tony Mormino as he sits down with Lenny Diaddario from Copeland Compressors and Chris Harris from NC3 Training to explore the future of HVACR education. They discuss addressing the technician shortage, innovative training programs, and celebrating Tech Appreciation Month. Tune in for valuable insights into how industry and education are shaping the next generation of HVACR professionals.

Learn more at:

https://www.nc3.net/

https://www.copeland.com/en-us