In this episode, Matt Alex discusses the concept of malpractice in the context of failed technology implementations in schools. He argues that there is a lack of accountability and responsibility in decision-making, leading to wasted resources and negative impacts on campuses. The word malpractice is used to highlight the need for someone to be held accountable for these failures. Matt identifies overconfidence, personal accolades, and being enamored with vendors as reasons for these failures. He emphasizes the importance of objective insight, proper planning, and understanding outcomes to avoid malpractice.

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In this conversation, Joe and Fred discuss the key factors that contribute to the success of an IT shop. They highlight three main areas: empowerment, organizational structure, and staffing. Enjoy the conversation, and don't hesitate to contact us.

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In this conversation, Joe and Matt discuss the importance of making campuses frictionless for students. They highlight the obstacles and friction points that exist in higher education, such as policy, procedure, and technology issues. They emphasize the need to remove policy and procedure debt and create a seamless experience for students. They also get into the role of generative AI and system of systems architecture in achieving a frictionless campus.

For more information, visit us at www.beyondacademics.com/