How do you actually connect with people when your “office” is a Slack thread and your meetings are a sea of floating heads?

In this episode, Lauren and Courtney get real about the ups and downs of building meaningful relationships in remote-first workplaces. From awkward Zoom intros to making the most of in-person events, they share hard-earned lessons, personal stories, and tangible strategies that actually work.

You’ll hear:

• Why your video presence matters more than you think
• How to show up (without oversharing) to build real trust
• Tips for using employee resource groups and company culture to your advantage
• What to do if you’re remote and can’t travel for team events

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• Whether you’re fully remote, hybrid, or managing a distributed team, this episode is packed with insights that will help you build stronger, more human connections no matter where you work.

  
  

  Timestamps
  00:00 Side Chat and what w'eve learned recently
  09:50 Building remote relationships discussion
  14:13 Make the most of your in-person time
  29:45 How to take advantage of company resources to build community
  38:30 Is This Okay? Not traveling for team onsites

  
  

  Links & Resources:

  ⁠Detailed Show Notes⁠

  ⁠The Glass Advisory⁠

  Have a workplace situation you'd like us to talk through? Submit it ⁠here⁠

  
  

  If you’re interested in one-on-one career advising or want to partner with The Glass Advisory to support your growing business, visit us at ⁠theglassadvisory.com⁠.

Episode Summary:

Conflict is inevitable in any workplace, but how we handle it can make all the difference in our growth, relationships, and reputation. In this episode of The Glass Sessions, Courtney and Lauren get candid about the moments when tensions rise on the job, and the strategies they’ve found most effective for navigating those situations with clarity, empathy, and professionalism.

Whether you’re dealing with a difficult teammate, navigating feedback, or trying to hold your boundaries at work, this conversation will give you tools to feel more confident and grounded when conflict arises.

In this episode, we cover:

• Why conflict isn’t always a bad thing, and how it can actually be a sign of engagement

• The difference between healthy disagreement and toxic behavior

• Scripts and mindset shifts to help you approach tough conversations

• Real-world examples from our own careers (yes, including mistakes!)

• When to escalate and when to let it go

  
  

Timestamps:

00:00 Side Chat and what we've learned recently

05:29 Building Sustainable Habits

11:08 Conflict In the Workplace discussion

22:06 Conflict between departments strategies

24:06 Navigating conflict with your manager

37:10 Effective Escalation Models

45:12 Direct Conversations in Conflict

48:31 Is This Okay? Handling Unusual Tasks

Quote we loved from this episode:
"The goal isn’t to win the conflict - it’s to move forward with more clarity and respect."

Links & Resources:

• • Detailed Show Notes
  • The Glass Advisory
• • Have a workplace situation you'd like us to talk through? Submit it here

• 
  If you’re interested in one-on-one career advising or want to partner with The Glass Advisory to support your growing business, visit us at theglassadvisory.com.

How do you feel about networking and the idea of building your professional relationships? Does it feel daunting? Anxiety-producing? Annoying? Tune into this episode of The Glass Sessions if you can relate. Courtney and Lauren have Joe Gilgoff of AG1 to discuss how he's built his professional career by investing in his network, and offers practical tips that make networking easy, fun and meaningful.

Detailed Show Notes: theglassadvisory.com/theglasssessionspodcast

Timestamps

00:00 Side Chat and what we've learned recently

10:36 Meet Joe, VP of Customer Happiness at AG1

19:56 Networking tips and success stories

29:17 The Art of Asking Great Questions

39:40 A little compliment can go a long way

49:53 Is This Okay?

Listener Q&A: Is this Okay?
"My company is hiring, and I was outreached on LinkedIn by an acquaintance that asked me to submit them for the role. Is it okay for me to submit them as a referral for the position even though I've never directly worked with them?" Listen in to hear how Joe, Lauren and Courtney recommend handling a referral request.

Links & Resources:
If you're interested in one-on-one career advising or want to partner with The Glass Advisory to support your growing business, visit us at: www.theglassadvisory.com
Join the Conversation:
Have a question you want us to answer in a future episode? Submit it through our website at www.theglassadvisory.com/contact