The Hearts & Minds of Middle Managers
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The Hearts & Minds of Middle Managers
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Employee engagement is creeping up, but guess who's not engaged? Middle managers. Those much-maligned and ignored folks are under more pressure than ever to get stuff done and keep their organizations moving.
Natalia Smalyuk of Not Business As Usual joins us for a wide-ranging look at why middle managers are struggling, how executives can re-engage them before it's too late, and how organizations need to double down on purpose, authenticity, connection and trust to get through the pandemic crisis period.
Key Topics
1:38: Why Natalia started a business in the middle of a pandemic
3:50: Why middle managers aren’t engaged
7:25: Misunderstandings and uncertainty
8:55: The coming battle for the hearts and minds of middle managers
11:00: Purpose and engagement
16:42: Why are managers struggling and what can we do?
26:20: Do middle managers have to curate their presence
30:30: Invisible, absent middle managers
35:25: Who’s getting it right?
43:20: Advice for middle managers
49:35 Summary