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The Learning + Performance Podcast

The Learning + Performance Podcast

De: Patrick Healy
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The show that explores key ideas, strategies, tools, and techniques for enhancing human learning and performance.Patrick Healy Desarrollo Personal Éxito Personal
Episodios
  • 21 - Jon Walker on Self-Compassion for Learning, Performance, and Joy
    Jun 26 2025

    What if your inner critic is the biggest thing holding back your learning and performance? In this episode, I speak with Dr. Jon Walker—retired physician, self-compassion teacher, and founder of Modestly Mindful—about why self-compassion isn't just self-care, but a powerful tool for improving our ability to learn and perform at our best. Jon and I discuss what compassion is, why it's important, and how to bring it into your work and life. Whether you’re a teacher, manager, student, or anyone navigating pressure, struggles, or setbacks, Jon makes the case for being kinder to yourself—and shows you how.


    👤 About the Guest

    Dr. Jon Walker is a retired physician and certified mindful self-compassion teacher. He has completed training at UCLA’s Mindfulness Awareness Research Center and holds credentials from the International Mindfulness Teachers Association. Through Modestly Mindful, Jon offers free courses and resources that make self-compassion accessible, practical, and powerful for everyday life. His past experience in high-stress clinical settings brings real credibility to his teaching.


    🧠 Key Topics Covered:

    In this episode, we explore:

    • What self-compassion really is (and isn’t)
    • The 3 core components of self-compassion: mindfulness, common humanity, and self-kindness
    • The difference between “tender” and “fierce” self-compassion
    • Cultural myths around self-compassion—especially for men
    • Jon’s personal journey from burnout to renewal
    • Why high performers often resist self-compassion—and need it most
    • How trauma and childhood messages shape our self-talk
    • A guided self-compassion break practice (starting around 46:00)
    • Research on self-compassion and PTSD, healthcare, education, and more
    • Tips for applying self-compassion in daily life, even in 30-second bursts
    • The concept of “backdraft” and why things sometimes get harder before they get better

    • 🧰 Tools and Practices Mentioned
      • Self-Compassion Break (3-step real-time practice)
      • Supportive Touch (ways to activate your body’s calming system)
      • The Question: “What do I need right now?”
      • Reframing the inner critic as a caring coach
      • The importance of practicing at “turtle speed” and customizing practices


      📚 Further Resources

      • ⁠Center for Mindful Self-Compassion⁠ – Home of the model developed by Dr. Kristin Neff and Dr. Chris Germer
      • ⁠Kristin Neff, Ph.D.⁠ – Research, books, and talks
      • ⁠Paul Gilbert’s Compassion-Focused Therapy⁠ – Especially for those with a trauma background
      • ⁠Stanford’s Center for Compassion and Altruism Research and Education⁠


      🗣️ Transcript

      HERE

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    1 h y 14 m
  • #20 – Nicole L’Etoile on Designing More Accessible and Inclusive Learning Experiences
    May 22 2025
    In this episode of the Learning and Performance Podcast, I speak with Nicole L’Etoile—learning experience designer, accessibility advocate, and founder of L’Etoile Education—about how to design digital learning experiences that are accessible, inclusive, and equitable for all learners.Nicole brings deep experience as a former educator, LMS administrator, accessibility auditor, and course creator. In our conversation, she shares actionable strategies to help learning designers and organizations create accessible content that supports every learner—not just some.Whether you’re new to accessibility or a seasoned learning pro looking to go deeper, this episode is packed with practical advice, frameworks, and resources to support your work.Topics Covered:In our conversation, we cover a range of topics relevant to learning and performance, including:What accessibility is and why it mattersThe POUR framework: Perceivable, Operable, Understandable, RobustWhy accessibility is often overlooked or treated as an afterthoughtCommon accessibility barriers in online learning and how to avoid themMyths about accessible learning being "less engaging"Tools, techniques, and workflows for building accessible contentHow to conduct an accessibility auditNicole’s own journey—from educator to accessibility advocateHow accessibility work shaped her as a learner, leader, and professionalAdvice for learning designers and L&D teamsThe future of accessibility and the role of AIThe value of safe, inclusive, and equitable learning environmentsConnect with Nicole🌐 Website: letoile-education.com📧 Newsletter + Cohorts: Making Online Content Accessible for All🔗 LinkedIn: Nicole L’EtoilePeople MentionedCrystal Scott – Certified Professional in Web Accessibility (CPWA) and designer of Nicole’s websiteTaylor Arnt – Accessibility and assistive tech advocate who created WCAG and AT-focused ChatGPT botsLuke Hobson – Instructional designer and founder of Instructional Design Institute; collaborator with NicoleMolly Huddle – Former Olympian and coach of Nicole’s racing teamTools and Tech Mentioned:Storyline, iSpring – E-learning authoring toolAmara – Open-source captioning and subtitling toolHemingway App – Writing tool for improving readability and plain languageFlesch-Kincaid Readability Test – Tool to assess reading level of contentChatGPT / Claude / Google Gemini – Used to interpret WCAG guidelines and assist in accessibility practicesWCAG GPT Bot by Taylor Arnt – Available hereAssistive Tech GPT by Taylor Arnt – Chatbot to simulate screen reader experienceFrameworks and Guides:WCAG (Web Content Accessibility Guidelines) – Quick Reference GuidePOUR Framework – Perceivable, Operable, Understandable, RobustW3C (World Wide Web Consortium) – https://www.w3.orgWebAIM – https://webaim.orgUniversal Design for Learning (UDL) – CAST GuidelinesAccessibility Shield – https://www.accessibilityshield.comOrganizations and Platforms:L’Etoile Education – Nicole’s consulting business: https://www.letoile-education.comInstructional Design Institute by Luke Hobson – Nicole's course is hosted hereBrightspace / D2L – LMS used to deliver Nicole’s flagship accessibility courseTranscript
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    1 h y 6 m
  • #19 - Tom McDowall on Upskilling and Reskilling L&D
    Apr 15 2025
    In this episode of The Learning and Performance Podcast, I interview Tom McDowall, an experienced learning and development professional and the founder of Evolve Learning Design about the importance of upskilling and reskilling—both for the broader workforce and for L&D teams themselves. We discuss why many traditional models in the field are outdated and no longer serve us and how to skill better. Tom has worked across almost every L&D role—from facilitator to digital designer to head of learning design—and now focuses on helping L&D teams improve how they think, operate, and deliver impact. This conversation is packed with insight and honesty, and I think you’ll walk away with a sharper perspective on how to help people—and yourself—learn and perform better.Key Topics:In the conversation, we hit on a number of interesting topics relevant to learning and performance, including:What performance is and why it depends just as much on systems as it does on peopleWhy L&D often solves the wrong problemsThe difference between capability and opportunity—and how learning only supports oneTom’s journey into L&D and his critique of self-made success narrativesWhat a product mindset looks like in practiceWhy upskilling is uncomfortable—but necessary—and how to support it without overwhelming peopleHow to measure the success of upskilling initiativesPractical strategies for internal L&D teams to do more with lessThe importance of context awareness and system thinkingAnd more.Connect with Tom⁠Evolve ⁠– Tom’s learning consultancy⁠⁠⁠⁠IDTx Conference - Tom's conference for IDersLinkedInYouTubeNotes, Mentions, and Resources:Performance = where capability (internal KSAs) and opportunity (external environmental supports) meetW. Edwards Deming – “A bad system will beat a good person every time.”Learning = cognitive process of knowledge and skill developmentDesigning “learning” vs. designing training and resources for learning to occurSpaced practice, dripped contentInformal learning occurring all the timeThrive – LXP platform Tom worked withColossyan – AI avatar video platform Tom consulted withWhy luck is a big element of careersTaking a “product mindset” in L&D—viewing L&D as a provider of internal productsThomas Gilbert – Human Competence ModelGuy Wallace – Performance-based instructional designGreg Arthur – Learning experience design podcast guestEvolve – Tom’s learning design consultancyThe myth of the learner—people don't necessarily want to learn, value learning, or feel comfortable doing itGoal = more performant employees/professionals, not satisfied learnersUpskilling and reskilling as a form of change managementReskilling as uncomfortable but a kind/human thing to doWEF Jobs Insight Report (2025) – Human-only jobs declining, high churn/mobility, growing demand for physical laborImportance of L&D upskilling itself and practicing what it preachesChallenges of upskilling L&D: budget, assumptions, discomfort, outdated models, resistance to changeAddressing those challenges: be flexible, communicate value, use dataDelivering outcomes > outputsMeasuring upskilling impact: connect skills to KPIs, observe behavior change, avoid self-assessments, explore genAI roleplays, consider environmental variablesCore L&D skills today: resilience, tech elasticity, mental health awarenessThe Learning Network (UK) – Peer-driven L&D communityPixar’s Brain Trust – Honest, iterative creative feedbackBeing nice vs. being kind – Hard truths help people growKim Scott – Radical Candor – Clear, caring feedbackInvesting in contextual intelligence—reading widely and understanding learner environmentsAdam Savage’s principle of first-order retrieval – Reduce friction and increase flowAdam Grant – WorkLife Podcast – Making work betterWhy you shouldn’t always ask older professionals for advice firstGordon Brown – Seven Ways to Change the World – Insight into global systemic changeSTOP Technique – Stop, Take a Breath, Observe, Proceed
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    1 h y 27 m
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