The Postal Revolution: Inside the United States Postal Service’s 10-Year Strategic Plan
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The Postal Revolution: Inside the United States Postal Service’s 10-Year Strategic Plan
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For nearly 250 years, the United States Postal Service (USPS) has played a vital role in connecting communities and supporting commerce. But with rising financial challenges and evolving customer needs, transformation has become essential. In this episode of The Talent Transformation Podcast, Dimitri Boylan visited DC to sit down with Jenny Utterback, Vice President of Organization Development at USPS, to discuss how the iconic institution is adapting to change.
Central to USPS’s transformation is its $40 billion, ten-year Delivering for America initiative, which aims to modernize infrastructure, improve service standards, and meet future demands. From transitioning to an electric delivery fleet by 2035 to reducing workforce turnover and upgrading facilities, USPS is proving that even long-established organizations can innovate, modernize and thrive in a rapidly changing landscape.
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